Current jobs related to Asb Officer - London, Greater London - The Hyde Group

  • ASB Officer

    4 days ago

    London, Greater London, United Kingdom Marks Consulting Partners Full time

    Job Opportunity: ASB OfficerMarks Consulting Partners is seeking a skilled ASB Officer to join our team and work with a Housing Association client in Middlesex.Key Responsibilities:Conduct specialist investigations and prepare high-level legal cases to address civil and criminal legislation.Provide a proactive and reactive response to nuisance and...

  • ASB Officer

    4 days ago

    London, Greater London, United Kingdom Marks Consulting Partners Full time

    Job Opportunity: ASB OfficerMarks Consulting Partners is seeking a skilled ASB Officer to join our team and work with a Housing Association client in Middlesex.Key Responsibilities:Conduct specialist investigations and prepare high-level legal cases to address civil and criminal legislation.Provide a proactive and reactive response to nuisance and...

  • ASB Manager

    2 weeks ago

    London, Greater London, United Kingdom James Andrews Recruitment Solutions Ltd Full time £38

    Job Title: ASB Manager - Housing AssociationJob Type: Full-time, Temporary (2 months with potential extension)Location: LeicestershireJob Description:We are seeking a highly skilled and experienced ASB Manager to join our team at James Andrews Recruitment Solutions Ltd. As a leading recruitment agency, we are proud to partner with a prominent Housing...

  • ASB Manager

    3 weeks ago

    London, Greater London, United Kingdom James Andrews Recruitment Solutions Ltd Full time £38

    Job Title: ASB Manager - Housing AssociationJob Type: Full-time, Temporary (2 months with potential extension)Location: LeicestershireJob Description:We are seeking a highly skilled and experienced ASB Manager to join our team at James Andrews Recruitment Solutions Ltd. As a leading recruitment agency, we are proud to partner with a prominent Housing...

  • ASB Manager for Housing Association

    2 weeks ago

    London, Greater London, United Kingdom James Andrews Recruitment Solutions Ltd Full time £38

    ASB Manager Job OpportunityWe are partnering with a leading Housing Association in the East Midlands to appoint a driven ASB Manager for their team.This is a full-time position based in Leicestershire, initially on a two-month temporary contract with the potential for extension.The hourly rate for this role is £38.00 per hour via an Umbrella Company.Key...

  • ASB Manager for Housing Association

    2 weeks ago

    London, Greater London, United Kingdom James Andrews Recruitment Solutions Ltd Full time £38

    ASB Manager Job OpportunityWe are partnering with a leading Housing Association in the East Midlands to appoint a driven ASB Manager for their team.This is a full-time position based in Leicestershire, initially on a two-month temporary contract with the potential for extension.The hourly rate for this role is £38.00 per hour via an Umbrella Company.Key...

  • ASB Manager

    3 weeks ago

    London, Greater London, United Kingdom James Andrews Recruitment Solutions Ltd Full time £38

    Job Title: ASB Manager - Leadership and GovernanceJob Type: Full-time, Temporary (2 months with potential extension)Location: Leicestershire (Hybrid working - 3 days from home per week)Hourly Rate: £38.00 per hour via an Umbrella CompanyJob Description:Key Responsibilities:Provide leadership cover across Housing and Tenancy Management Services and deputise...

  • ASB Manager

    3 weeks ago

    London, Greater London, United Kingdom James Andrews Recruitment Solutions Ltd Full time £38

    Job Title: ASB Manager - Leadership and GovernanceJob Type: Full-time, Temporary (2 months with potential extension)Location: Leicestershire (Hybrid working - 3 days from home per week)Hourly Rate: £38.00 per hour via an Umbrella CompanyJob Description:Key Responsibilities:Provide leadership cover across Housing and Tenancy Management Services and deputise...

  • ASB Manager

    3 weeks ago

    London, Greater London, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    We are proud to be partnering with a leading Housing Association based in the East Midlands, who are looking to appoint a driven ASB Manager for their team.This will be a full-time position based in Leicestershire, on a two-month temporary contract initially (with the potential for extension).The ideal candidate will have extensive experience in dealing with...

  • ASB Manager

    3 weeks ago

    London, Greater London, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    We are proud to be partnering with a leading Housing Association based in the East Midlands, who are looking to appoint a driven ASB Manager for their team.This will be a full-time position based in Leicestershire, on a two-month temporary contract initially (with the potential for extension).The ideal candidate will have extensive experience in dealing with...

  • Advertising Officer

    3 days ago

    London, Greater London, United Kingdom Hamilton Woods Full time

    ASB Officer RoleHamilton Woods Associates are currently recruiting for an ASB Officer on a temporary basis to tackle low and high risk ASB cases for an organisation.Key Responsibilities:Investigate complaints of ASB and provide support to victimsHandle welfare and tenancy supportLiaise with third party agencies including the Police and CouncilProvide ASB...

  • Advertising Officer

    4 days ago

    London, Greater London, United Kingdom Hamilton Woods Full time

    ASB Officer RoleHamilton Woods Associates are currently recruiting for an ASB Officer on a temporary basis to tackle low and high risk ASB cases for an organisation.Key Responsibilities:Investigate complaints of ASB and provide support to victimsHandle welfare and tenancy supportLiaise with third party agencies including the Police and CouncilProvide ASB...

  • Housing Officer

    1 week ago

    London, Greater London, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    {"title": "Housing Officer Role", "description": "We are seeking a skilled Housing Officer to join our team at James Andrews Recruitment Solutions Ltd. As a Housing Officer, you will be responsible for managing a patch of 350 properties, dealing with low to medium level ASB, and ensuring that management of void properties is carried out in line with...

  • Housing Officer

    1 week ago

    London, Greater London, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    {"title": "Housing Officer Role", "description": "We are seeking a skilled Housing Officer to join our team at James Andrews Recruitment Solutions Ltd. As a Housing Officer, you will be responsible for managing a patch of 350 properties, dealing with low to medium level ASB, and ensuring that management of void properties is carried out in line with...

  • Housing Officer

    7 days ago

    London, Greater London, United Kingdom The Oyster Partnership Full time

    Housing Officer OpportunityWe are working with a local authority in South East London to find a Housing Officer to join their team for a minimum of 3 months.Key Responsibilities:Manage instances of Anti-Social Behaviour (ASB), including taking witness statements and mediating between tenants.Conduct periodic home visits to ensure tenancy agreements run...

  • Housing Officer

    7 days ago

    London, Greater London, United Kingdom The Oyster Partnership Full time

    Housing Officer OpportunityWe are working with a local authority in South East London to find a Housing Officer to join their team for a minimum of 3 months.Key Responsibilities:Manage instances of Anti-Social Behaviour (ASB), including taking witness statements and mediating between tenants.Conduct periodic home visits to ensure tenancy agreements run...

  • Residential Services Officer

    1 month ago

    London, Greater London, United Kingdom IO Associates Full time

    Position OverviewIO Associates is seeking a committed Housing Officer to enhance the operations of a prominent housing organization.Location: London (Hybrid)Salary: £35kEmployment Type: PermanentRole Summary: This position calls for an individual with a robust background in housing administration, particularly in overseeing rental accounts and addressing...

  • Residential Services Officer

    1 month ago

    London, Greater London, United Kingdom IO Associates Full time

    Position OverviewIO Associates is actively looking for a committed Housing Officer to enhance the operations at a prominent housing organization.Location: Flexible (Hybrid)Compensation: £35,000Employment Type: PermanentRole Summary: This position is ideal for an individual with substantial expertise in housing administration, particularly in overseeing...

  • Housing Officer

    4 days ago

    London, Greater London, United Kingdom The Oyster Partnership Full time

    Housing Officer OpportunityWe are working with a local authority in South East London to recruit a Housing Officer for a minimum of 3 months.Key Responsibilities:Manage instances of Anti-Social Behaviour (ASB), including taking witness statements and mediating between tenants.Conduct periodic home visits to ensure tenancy agreements run smoothly, addressing...

  • Housing Officer

    4 days ago

    London, Greater London, United Kingdom The Oyster Partnership Full time

    Housing Officer OpportunityWe are working with a local authority in South East London to recruit a Housing Officer for a minimum of 3 months.Key Responsibilities:Manage instances of Anti-Social Behaviour (ASB), including taking witness statements and mediating between tenants.Conduct periodic home visits to ensure tenancy agreements run smoothly, addressing...

Asb Officer

4 months ago

London, Greater London, United Kingdom The Hyde Group Full time

London Bridge

Up to £30,000
Hyde is looking to recruit an ASB Officer.


Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas.

We provide and manage 50,000 homes to over 100,000 customers.

Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.


As an ASB Officer, you will be working within the Safer Homes and Neighbourhoods division to provide a front-line service for any residents calling in to report incidents of anti-social behaviour.


Responsibilities

  • Logging reports of antisocial behaviour on the CRM system,providing advice, guidance and signposting where necessary and preparing case management plans with consideration of any potential support needs and vulnerabilities of the customer.
  • Assigning cases to the local ASB hub when a case requires investigation.
  • Resolving queries, providing advice and guidance, and escalating reported cases of antisocial behaviour to local enforcement officers where full investigation is necessary.
  • Prepare case records to assist with case management queries or service complaints.

Maintain close working relationships with all internal and external stakeholders and retain a central records such as stakeholder information / central ASB equipment and keep this operational.


Skills and Experience Required

Essential:

  • Excellent communication and listening skills (tolerance and empathy, attentiveness, use of positive language and ability to build relationships).
  • The ability to remain calm and make decisions under pressure with challenging customers and situations.
  • Strong IT skills and the ability to record information accurately.
  • Excellent customer service skills.

Desireable:

  • Previous experience of using NED.
  • Previous experience of either Liberty, POPS or Northgate.
  • Previous experience of working in housing or resident services.

Benefits

  • A fantastic pension
  • Life assurance
  • Great holidays
  • An awardwinning flexible benefits package.
  • Volunteering days
  • 35 hour working week


Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative.

Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.


Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.