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Warehouse Team Leader

3 months ago

Manchester, United Kingdom HILTI Full time

What's the role?:


As the Warehouse Team Leader you will take the lead of the operational warehouse shift comprising of multiple teams and processes.

Working together with the rest of the Warehouse Management team, you will ensure that daily planning and workload execution supports the targets.


Who is Hilti?:

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future.

Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes.

Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Hilti is very proud to be ranked as the UK's 12th best large organisation to work for in the Great Place to Work survey.


What does the role involve?:


As Warehouse Team Leader you are responsible for the financial productivity of the shift, cost, overtime and temporary workers management, developing cost reductions and revenue potentials.

You will effectively manage the performance of the team ensuring fairness and consistency, resolving any queries and issues in an efficient manner.

You will be required to monitor sickness, absence levels and timekeeping through return to work interviews and counseling and carry out the appropriate action in line with company policy.


You will be fully committed and support all LEAN initiatives by driving execution of standards and continuous improvement processes, whilst always keeping the customer in mind and proactively work on preventing customer complaints.

You will ensure all processes follow Health & Safety regulations, eliminating any potential risks and ensure security procedures are correctly implemented to prevent any losses of inventory or damage of Hilti property.


93% of our people say they're proud to work for Hilti, thanks to the quality of our products and the way we look after our people.


What do we offer?:

We really value our people and we've worked hard to develop a reward package that reflects this.

Some of our benefits include:

  • Genuine career advancement (more than 80% of all leadership roles are filled internally)
  • 6% employer pension contributions
  • Private Health Insurance and Employee Assistance Programme
  • Company vehicle and fuel card for sales roles
  • 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
  • Paid leave to work on charitable projects
  • Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
  • Different ways to work flexibly, including working from home and compressed hours
  • Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
  • Trips to locations such as Milan, New York and global HQ for high performers across all teams
We offer a hybrid working pattern between the office and home and different ways to work flexibly so please feel free to talk about what flexibility means to you at your interview

What you need is:

  • Proven Shift/Team Leader experience.
  • Previous experience in Warehousing, Transportation or Materials Management.
  • High level of LEAN knowledge and execution
  • Ability to execute and train all key processes in the warehouse
  • Advanced knowledge of MS Office and SAP required
  • Passionate about providing excellent customer care
  • Able to multitask and react to changes with positive results
  • Excellent written and verbal communication and negotiation skills
  • International mobility for longer term career progression outside of the UK

Who should apply?:

We have an excellent mix of people and some of our best account managers joined us with no experience. So, if you've never worked in sales or construction, that's fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.


If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer but we'll be sure to stay in touch.

Hilti is where your best belongs.

We are an equal opportunity employer and value the contributions of all our team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion or family status.