Administrator / Care Navigator

2 weeks ago


Kirkby in Ashfield, Nottinghamshire, United Kingdom MacMillan Surgery Full time

Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Care Navigator.

As a Care Navigator, you will play a crucial role in assisting clients and their families in navigating the healthcare system.

This is a rewarding position that requires excellent communication skills, strong organizational abilities, and a compassionate approach to client care.

The main duties for a Care Navigator/Administration will include:

  • Face to face and telephone interactions with patients to deal with enquiries such as: booking appointments, blood results, referral, medication queries etc.
  • Liaising with community services such as: district nurses, secondary care, community matron, ambulance services, pharmacies, etc.
  • You will be required to maintain confidentiality at all times.
  • Good communications skills both written and verbal.
Ideally, experience with Word, EMIS and Docman 10.

Requirements:

  • Excellent phone etiquette and interpersonal skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong organizational skills with the ability to multitask effectively
  • Attention to detail and accuracy in data entry and record keeping
  • Ability to work independently as well as part of a team
  • Previous experience in an administrative or customer service role is desired

Job Types:
Full-time, Part-time

Salary:
£11.50 per hour

Expected hours:
per week

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person
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