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IT Hardware and Applications Support contractor

3 months ago

Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

Key Responsibilities:
End user support for the UK sites to a 1st and 2nd line level. ***Help with the ticket system to a 2 nd & 3 rd level is provided by the global IT
Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM])
Support users with technical media solutions in conference rooms and meeting areas (hands on)
Monitoring and solving backup problems
Hands on Hardware support
Administration and maintenance of the local IT infrastructure
g. UPS, AC's
Clients - prepare laptops for new employees, replace old or faulty hardware, upgrade memory etc
Servers - lifecycle old hardware, create and monitor installation requests, replace faulty fan /disk etc
Network - assign IP addresses, connect local hardware to network, basic fault finding
Printers - basic fault finding, replace old or faulty hardware
Phones / mobiles / hand scanners / and other IT hardware - replace old or faulty hardware
Administration
IT asset management
Assigning UK clients and UK hardware to the Active Directory
Assigning UK clients to DHCP
Creating procurement requests for IT hardware and contracts

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