Service Advisor
2 weeks ago
About the role
We have an excellent opportunity available for a motivated Service Advisor to join our busy Aftersales team at Porsche Centre Edinburgh.
As a Porsche Service Advisor, you will provide an outstanding customer experience and be the vital link between our customers and our workshop.
You will offer best advice to our customers regarding servicing and repairs and you will also liaise with technicians/workshop control about vehicle statuses and ensure that communication between you and your customer is flawless.
About you
Ideally, you will have experience within a prestige environment and demonstrate a desire and willingness to learn and progress your career with Sytner.
Training is provided through our dedicated in-house Learning & Development team and you will have the opportunity to attend and complete manufacturer courses run by Porsche to support your career progression.
Ideally, you will have excellent organisational and administrative skills and your attention to detail must be exceptional.A strong customer service background would be beneficial as you will be delivering very high levels of customer satisfaction in a very busy and demanding environment.
Working knowledge of Kerridge would be advantageous but not essential.Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement 33 days inc. bank holidays
- Industryleading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
- Business social events
We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
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Unsure? Read on
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
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