![Leep Utilities](https://media.trabajo.org/img/noimg.jpg)
Customer Billing Admin
1 week ago
ROLE PURPOSE
Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK.
With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooling and hot water services.
Leep is the result of a joint venture between the independent mid-market infrastructure investment manager, Ancala Partners LLP and one of the UK's leading private real estate investment and infrastructure companies, The Peel Group.
We deliver straightforward connections throughout the UK and hold the relevant licenses that allow us to adopt regulated utilities on new developments.
Reporting to the newly appointed Billing Team Manager, this role is responsible for production of timely and accurate bills for our heating, hot water, and electricity customers.
PRINCIPLE DUTIES & RESPONSIBILITIES
- Complete accurate monthly and quarterly bills across domestic and commercial customers.
- Handle complex enquiries received from customers regarding bill value, meter reads etc.
- Support in daytoday administration of customer base to improve reporting, including onboarding and tenant changes.
- Provide timely information for reporting purposes.
- Investigate complex customer bills and provide clear outcomes for customers.
- Work towards improving processes to deliver higher billing accuracy.
- Work as part of a wider team to improve overall customer satisfaction.
- Ensure billing processes allow for easier cash collection and better revenue assurance.
- Support on Collections for your customer base when required.
- Any other duties required as requested by your manager.
KNOWLEDGE & SKILLS REQUIRED
- Desire to deliver exceptional service to customers.
- Great investigating skills for when things go wrong.
- Ability to adapt as priorities and demands change.
- Experience in complex billing with varying tariffs and charges.
- Strong investigation skills with a super keen eye for detail.
- A continuous improvement mindset.
- Safety
- Customer Promise
- Accountability
- Reliability
- Respect
- Flexibility
BENEFITS OF WORKING WITH LEEP
Leep believes in stable growth and putting people first. Our 5 year strategic growth plan gives us both stability today and an amazing outlook for the future. We have a very friendly, supportive and collaborative culture here at Leep, which you could be a part of You will also benefit from
- 25 days holiday + bank holidays
- Company pension plan
- Health Cash Plan
- Collaborative and supportive company culture
- Team social events
- Fresh fruit baskets delivered to the office twice a week
Job Types:
Full-time, Permanent
Salary:
Up to £22,000.00 per year
Benefits:
- Additional leave
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Referral programme
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location:
In person
-
Billing Assistant
2 weeks ago
Salford, Salford, United Kingdom Page Personnel Finance Full timeAn exciting opportunity for 3 to 6 months as a Billing Assistant. This role is offering between £22,000 to £24,000 and is based in Salford Quays.Client DetailsI am working with a well established client undergoing an an exciting growth spurt. You will be part of a supportive, vibrant and dynamic team.DescriptionDuties include: Updating data fields Amending...
-
Billing Administrator
1 week ago
Salford, Salford, United Kingdom Page Personnel Finance Full timeAn exciting opportunity for 3 to 6 months as a Billing Administrator. This role is offering between £22,000 to £24,000 and is based in Exchange Quays, Salford.Client DetailsI am working with a well established client undergoing an an exciting growth spurt. You will be part of a supportive, vibrant and dynamic team.DescriptionDuties include: Updating data...
-
Admin Assistant
1 week ago
Salford, Salford, United Kingdom JSM Recruitment Limited Full time_ EXCELLENT NEW OPPORTUNITY _Admin AssistantWe are proud to have been appointed by our client to find two Adminl Assistants. This is a rare opportunity to join an established, prestigious, vibrant and growing law firm. High standards and fast-paced and at the same time a lot of fun and super friendly.Dream modern offices that enhance their teamwork and work...
-
Office Admin
1 week ago
Salford, Salford, United Kingdom C&S Water Treatment Ltd Full timeJob: Office AdministratorResponsibilities: Office Administrator has the following responsibilities and duties in our company:Perform a variety of administrative duties, such as generating company documents, forms, and spreadsheets using Word and Excel. Processing of laboratory certificates received back; this includes reviewing the results, inputting the...
-
Customer Relations Manager
1 week ago
Salford, Salford, United Kingdom Page Personnel Secretarial & Business Support Full timeAs a Customer Relations Manager you will be responsible for relationship management to customers and stakeholders, building lasting and great relationships.Client DetailsOur client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs. The Customer Relations...
-
Pensions Admin Support Assistant
1 week ago
Salford, Salford, United Kingdom Bupa Global Full timeJob Description Pensions Admin Support Assistant Location Salford M : Pensions Admin Support AssistantJob Description: Pensions Admin Support AssistantBupa Place, Salford Quays, Manchester (M50 3SP)Hybrid (Up to 3 days WFH)PermanentFull Time Hours)£23,500 + Fantastic Benefits(Monday - Friday) We consider all types of flexibility, including locations, hours...
-
Pensions Admin Support Assistant
4 weeks ago
Salford, Salford, United Kingdom Bupa Global Full timeJob Description Pensions Admin Support Assistant Location Salford M : Pensions Admin Support AssistantJob Description: Pensions Admin Support AssistantBupa Place, Salford Quays, Manchester (M50 3SP)Hybrid (Up to 3 days WFH)PermanentFull Time Hours)£23,500 + Fantastic Benefits(Monday - Friday) We consider all types of flexibility, including locations, hours...
-
Pensions Admin Support Assistant
4 weeks ago
Salford, Salford, United Kingdom Bupa Global Full timeJob Description Pensions Admin Support Assistant Location Salford M : Pensions Admin Support AssistantJob Description: Pensions Admin Support AssistantBupa Place, Salford Quays, Manchester (M50 3SP)Hybrid (Up to 3 days WFH)PermanentFull Time Hours)£23,500 + Fantastic Benefits(Monday - Friday) We consider all types of flexibility, including locations, hours...
-
Customer Support Administrator
1 week ago
Salford, Salford, United Kingdom Favourite People Full timePermanent role, Mon - Fri 9am - 5pm (37.5 hours p/w) Salary £22,500 plus excellent company benefits Office based role in Salford, with free, secure onsite parkingWe are looking for an enthusiastic and organised Administrator to join our Client as a Customer Support Administrator. You will be joining a global business during a time of continued growth.You...
-
Customer Service Apprentice
1 week ago
Salford, Salford, United Kingdom Phillips & Cohen Full timeAre you friendly and outgoing and enjoy being organised and efficient?This is an exciting opportunity to join the world's market leader in the highly specialised area of probate debt recovery industry.We are looking for a Customer Service Administrator to be a part of the Elite in the Finance Collections Industry. We have recently been awarded the highly...
-
Customer Service Advisor
1 week ago
Salford, Salford, United Kingdom McCann Services Ltd Full timeCustomer service adviser is sought to join a rapidly growing and expanding company. We do have lots of opportunity for progression so now is a great time to joinThe role will be based near Salford Quays.Day-to-day roles will include...You must have and good customer service and be committed and dedicated to the role and ideally have experience in a similar...
-
Admin Support
1 week ago
Salford, Salford, United Kingdom NHS Professionals Full timeJob Title: Admin SupportLocation: Salford Royal Hospital M6 8HDHours: Full Time and Part TimeWhat you'll be responsible for: Support the administrative and clinical team in the preparation of clinics/investigations and booking of followup and diagnostic appointments using the relevant departmental waiting lists/BTU scheduler. Providing a high level of...
-
Customer Service Assistant
1 week ago
Salford, Salford, United Kingdom Mays Pawnbrokers & Jewellers Full timeCustomer Service Assistant - Part time position available (Min 22.5 hours Mon-Sat / 9.00am - 5.30pm)- Start a new career with Mays Jewellers and enhance your customer service skills and jewellery & gemstone knowledge with a company that has been putting customers first since 1825_Experience preferred but not essential as full training given.We offer Living...
-
Customer Service Representative
1 week ago
Salford, Salford, United Kingdom Leep Utilities Full timeRole: Water SpecialistDepartment: Customer OperationsReports to: Team Leader (Water)Location: Manchester, office basedAbout UsLeep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and...
-
Office Admin
1 week ago
Salford, Salford, United Kingdom C&S Water Treatment Ltd Full timeJob: Office AdministratorJob Description - The office administrator is a supportive link for all areas, within our organisation.Responsibilities: Office Administrator has the following responsibilities and duties in our company:Perform a variety of administrative duties such as generating company documents, forms, spreadsheet using word and excel. Processing...
-
Onboarding Administrator
2 weeks ago
Salford, Salford, United Kingdom Leep Utilities Full timeROLE PURPOSELeep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooling and hot water services.Leep is the result of a joint venture between the independent...
-
Onboarding Administrator
1 week ago
Salford, Salford, United Kingdom Leep Utilities Full timeROLE PURPOSELeep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK. With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooling and hot water services.Leep is the result of a joint venture between the independent...
-
Collections Agent
1 week ago
Salford, Salford, United Kingdom Page Personnel Full timeFixed term contract with the possibility of being made perm Fantastic work culture and environmentAbout Our Client:Our client is a well-known Utilities business that values customer centricity in it's servicing and money. They seek new ways to increase customer growth and support every individuals needs. The Collections Agent will be working in a brand new...
-
Collections Advisor
1 week ago
Salford, Salford, United Kingdom Page Personnel Secretarial & Business Support Full timeAs a Collections Advisor you will be responsible for handling both inbound and outbound communication from a UK customer base, providing resolutions and helping customers get back on track with their payments.Client DetailsOur client is a well-known Utilities business that values customer centricity in it's servicing and money. They seek new ways to increase...
-
Collections Advisor, Collections Agent
1 week ago
Salford, Salford, United Kingdom Page Personnel - UK Full timeFixed term contract with the possibility of being made perm Fantastic work culture and environmentAbout Our Client:Our client is a well-known Utilities business that values customer centricity in it's servicing and money. They seek new ways to increase customer growth and support every individuals needs. The Collections Agent will be working in a brand new...