Customer Service
2 weeks ago
Job Role:
Customer Service / Maintenance Co-Ordinator (Evenings/Weekends)
Contract Type:
Part Time, Fixed Term Contract (November to January)
Working Pattern/Hours:
Monday (6pm-11pm), Tuesday (6pm-11pm) and Saturday (10am-8pm).
Starting salary:
£10.43 per hour
Company Overview:
PropCall are a specialist out of hours service for the property management industry. We provide telephone answering, remote concierge and CCTV operating services for small and medium-sized enterprises in the property sector.
Working with businesses including residential estate and lettings agents, block management firms, student letting companies and developers, we've already built a glowing reputation in one of the UKs most financially secure and promising sectors.
Job Overview:
Reporting to the Property Manager, the Maintenance Co-Ordinator is responsible for providing a high-level and standardised service on behalf of PropCall's clients, namely the efficient scheduling and organisation of contractors to emergency maintenance issues.
Job Level:
Line Worker
**Key Responsibilities:
- *
- Providing a high level of customer service on all calls.
- Administering the accurate and informative recording and processing of calls.
- Organisation of contractors.
- Administration of the online maintenance system.
- *
- Experience within the customer service industry.
- *
- Excellent communication skills, both verbal and written.
- Customer focused attitude.
- Solutions orientated.
- Friendly and polite.
Job Types:
Part-time, Fixed term contract
Contract length: 2 months
Salary:
From £10.43 per hour
Expected hours: 18 per week
Benefits:
- Casual dress
- Company events
Work Location:
In person
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