![West Suffolk NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Medico-Legal Assistant
2 weeks ago
Job summary
An exciting opportunity has arisen within the Women & Children, Clinical Support Services Division
for a member of the Medico Legal Team. Band 3, 30 hours per week. Usual hours Mon-Thurs , Friday 08:30-16:30. The Post holder will require:
Previous experience as an administrator, communicating with the public
Experience of working within a team
Experience with hospital systems
Excellent IT skills
Excellent customer care skills
Ability to work calmly in a busy environment
An ability to prioritise
Knowledge of GDPR
STAFF CAR PARKING
Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 - 18:30.
For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.
This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete "on call" duties within their role.
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Main duties of the job
The Medico Legal Department is a very friendly welcoming department. We deal with access to the patient's medical record the role is varied which includes:
Office Admin
Collating information
Downloading Patient's Medical Record
Communicating with internal departments and external agencies
Engaging with the public
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job descriptionJob responsibilities
Please see the full job description for more information.
Planning and Organising
To assist the Medico Legal Manager in maintaining departmental performance about quality and quantity by upholding agreed standards.
To monitor own performance against previously agreed objectives as identified in the appraisal process.
To be familiar with all processes of the patients medical record.
To use tact and diplomacy to assess each application for its complexity, urgency and to discuss with the Medico Legal Manager the level of disclosure required by the enquirer.
Arrange and attend meetings, discussions and functions with regards to all aspects of access to patient medical records.
Prioritise and manage own workload considering national guidelines on submission deadlines for subject access requests whilst dealing with incoming queries, progress chasing and problem-solving other issues.
Organise and triage the incoming and outgoing post for the department.
Person SpecificationEducation and qualifications
Essential
Maths and English to GCSE A-C or equivalentDesirable
oMedical Terminology oECDL or equivalent RSA Level 2 or equivalentExperience and knowledge
Essential
oExperience of working within a team-based environment oExperience of working on own initiative and prioritising workload. oClerical/administration experience oUnderstanding of Data Protection Act/GDPR Risk managementDesirable
oNHS Experience. Working knowledge of e-Care and Evolve and other hospital systemsSkills and abilities
Essential
oIT Skills oExcellent communicator and customer care skills. oAbility to work calmly in a busy environment and under pressure. oHighly self-motivated. oAbility to prioritise and organisational skills. oGood attention to detail.Desirable
oInterpersonal skills. oTime management skills Ability to analyse data/information.Personal qualities
Essential
oTeam player. oPolite and efficient manner. oAble to deal with difficult and/or sensitive situations in a professional manner.-
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