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Case Worker

3 months ago


Fareham, Hampshire, United Kingdom Hampshire County Council Full time

Job Details:

Salary Range:
£23,703 to £26,401 per annum
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Work Location:Hybrid working (home and office based)
  • Fareham Parkway
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Hours per week: 37 (part-time hours will be considered)

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Contract Type:Permanent

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Closing Date: 13 August 2023
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Interview Date: Week Commencing 14 August 2023
The Role:

  • As a Case Worker working in our Contact Assessment and Resolution Team (CART) contact centre, you will be part of a supportive and friendly team working with other social/health care professionals managing incoming enquiries by telephone, online forms and webchat. Your strong communication skills will assist you in assessing resident's needs and providing them with support and guidance to maximise their wellbeing. Using strengths-based practice, you'll focus on what a person can do, whilst finding innovative, alternative community resources to meet their needs.

We're a high-performing County Council with a vision to help people live long, healthy and happy lives, with the maximum possible independence.

We're investing in creating the right conditions to ensure our Case Workers can work flexibly and are given the capacity to provide the excellent level of support and attention needed, to make a real difference to the lives of the people in our community.

We believe our staff deserve to feel fulfilled professionally and enjoy a good balance between work and home life.
Joining us as a Case Worker can lead to a fantastic career in Adults' Health and Care.

Our experienced Case Workers can be considered for our social work apprenticeship scheme, which is currently run by the University of Winchester leading to a career as a Qualified Social Worker.


We understand the demands and emotional challenges of the job and provide our teams with a safe and supportive working environment, offering regular supervision, mentoring and Continuous Professional Development opportunities, alongside a competitive benefits package.


Values Based Recruitment- The 4 core values are:


  • Person Centred: Has a person centred and strengths-based approach that empowers service users and carers to live independent lives.
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Resilience:Successfully manages change and develops and maintains their wellbeing and resilience.
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Accountable:Takes responsibility for work, actions and development; and acknowledges individual and shared accountability.
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Works Together:Builds supportive internal and external working relationships through positive communication and constructive feedback.

Vetting Requirements:

Additional Information:

Contact Details for an Informal Discussion:
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group.

All sections of the population will have equal access to jobs.

No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.


We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.