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Vetting Assistant
2 weeks ago
Location:
Lancashire Constabulary HQ (Hutton)
Job role/description:
To provide an effective and efficient administrative support service to the Vetting Unit.
- To receive and prepare vetting files for processing, including checking forms for completion, errors, and omissions, chasing missing information and initiating checks to other Departments.
- To create and maintain vetting records, computerised and manual, ensuring accuracy and timeliness are maintained. Updating records relating to leavers and career breaks etc.
- To assist with routine enquiries received through the mailboxes.
- To process aftercare enquiries as directed.
- To provide general clerical and administrative support to the Unit as required.
- To provide scanning and filing support, archiving, and weeding if required and as directed.
- To result vetting decisions if required and as directed.
- To handle personal and sensitive information appropriately, always maintaining confidentiality.
- To be responsible for improving own performance.
- To demonstrate a strong commitment to delivering high standards of service at all times.
- To promote and comply with Lancashire Constabulary's policies on Equality Act 2010 and health and safety both in the delivery of service and the treatment of others.
Essential experience/skills:
- Experience of working in an administrative/clerical role within a busy office environment.
- Experience of working with sensitive information and always maintaining confidentiality.
- Experience of dealing with basic enquiries.
- Experience of contributing effectively as part of a team.
- Experience of inputting, updating, and maintaining computerised and manual filing/recording systems.
- Experience of using Microsoft Software Applications, including MS Office
- Word, Excel, PowerPoint & Access.
- Ability to evidence accuracy in previous work undertaken.
- Knowledge of Health & Safety, Equality, Community Race Relations, and Data Protection legislation/issues.
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