Current jobs related to Switchboard Operator - AshtonunderLyne, Tameside - Tameside and Glossop Integrated Care NHS Foundation Trust

  • Criminal Defence Law Secretary

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Criminal Legal Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our team, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key ResponsibilitiesProvide administrative support to our fee...

  • Criminal Defence Law Secretary

    2 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Criminal Legal Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our team, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key ResponsibilitiesProvide administrative support to our fee...

  • Criminal Defence Law Secretary

    2 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Criminal Legal Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our team, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key ResponsibilitiesProvide administrative support to our fee...

  • Criminal Defence Law Secretary

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Criminal Legal Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our team, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key ResponsibilitiesProvide administrative support to our fee...

  • Criminal Justice Administration Assistant

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Criminal Legal Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our Criminal Defence Law firm, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key ResponsibilitiesProvide...

  • Criminal Defence Secretary

    1 week ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    Douglas Scott Legal Recruitment is seeking a skilled Criminal Legal Secretary to join our team in Greater Manchester. As a key member of our Criminal Defence Law firm, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key Responsibilities:* Provide administrative support to our...

  • Criminal Defence Secretary

    1 week ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    Douglas Scott Legal Recruitment is seeking a skilled Criminal Legal Secretary to join our team in Greater Manchester. As a key member of our Criminal Defence Law firm, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key Responsibilities:* Provide administrative support to our...

  • Criminal Defence Secretary

    2 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    Criminal Defence SecretaryWe are seeking a highly skilled Criminal Defence Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our team, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key Responsibilities:Provide administrative support to our fee...

  • Criminal Defence Secretary

    2 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    Criminal Defence SecretaryWe are seeking a highly skilled Criminal Defence Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our team, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key Responsibilities:Provide administrative support to our fee...

  • Criminal Defence Secretary

    5 days ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    Criminal Legal SecretaryWe are seeking a highly skilled and experienced Criminal Legal Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our team, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key Responsibilities:Provide administrative support...

  • Criminal Defence Secretary

    4 days ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    Criminal Legal SecretaryWe are seeking a highly skilled and experienced Criminal Legal Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our team, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key Responsibilities:Provide administrative support...

  • Criminal Defence Law Secretary

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Criminal Legal Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our Criminal Defence Law firm, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key ResponsibilitiesProvide...

  • Criminal Law Support Specialist

    3 weeks ago

    Ashton-under-Lyne, Tameside, United Kingdom Douglas Scott Legal Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Criminal Legal Secretary to join our team at Douglas Scott Legal Recruitment. As a key member of our Criminal Defence Law firm, you will provide vital secretarial and clerical support to our fee earners while ensuring a warm and efficient reception service.Key ResponsibilitiesProvide...

  • Switchboard Operator

    4 months ago

    Ashton-Under-Lyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

    **MAIN RESPONSIBILITIES**: Communicates with staff, patients, general public and external agencies. To be conversant and respond to and activate Emergency procedures ia calm and effective manner. To be conversant with, and operate as required all alarm procedures. To collate and provide accurate on call information for all Trust specialties and inform the...

  • Criminal Legal Secretary A

    3 months ago

    Ashton-under-Lyne, United Kingdom Douglas Scott Legal Recruitment Full time

    Criminal Legal SecretaryAshtonJoin a leading Criminal Defence Law firm in Greater Manchester, operating across three branch offices and serving all Police Stations and Courts. The firm offer comprehensive Criminal Defence services spanning Police Stations, Magistrates’ Court, and the Crown Court.Based at our Ashton Under Lyne Office, this role revolves...

  • Admin Assistant/receptionist

    4 months ago

    Ashton-Under-Lyne, United Kingdom Page Personnel Full time

    This role is an excellent opportunity to work in a fantastic environment - A number of excellent additional benefits included **About Our Client**: Our client is a well established provider of further education based in the Ashton-Under-Lyne area. The college is rated "outstanding" by Ofsted and has a long and rich history in the area. There are excellent...

  • Part-time Receptionist

    4 months ago

    Newcastle-under-Lyme, United Kingdom Avery Healthcare Full time

    **Hempstalls Hall Care Home** located in **Newcastle-under-Lyme **is currently recruiting for an enthusiastic, team player to join us as **Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new...

Switchboard Operator

3 months ago

AshtonunderLyne, Tameside, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

MAIN RESPONSIBILITIES:
Communicates with staff, patients, general public and external agencies. To be conversant and respond to and activate Emergency procedures ia calm and effective manner. To be conversant with, and operate as required all alarm procedures. To collate and provide accurate on call information for all Trust specialties and inform the Switchboard Supervisor.

To receive and efficiently progress all incoming calls, and likewise obtain outgoing calls as required.

To operate the paging system, issue batteries, monitor and delete paging transfers and issue pagers to locum and other staff as needed.

To report equipment faults and failures, and record information in the diary.

Shift Handover At the commencement and end of every shift, review and enter any relevant communications/instruction in to communication handover book.


To book private taxi and record details To keep up to date, with on-call staff lists daily, reporting any discrepancies/out of date information to the Switchboard Supervisor.

To be prepared to continue working until officially relieved, and not leave the switchboard unmanned.

To ensure the switch room is kept secure by making proper use of the security arrangements in the department, and not to allow unauthorized persons to enter.

To be patient, professional and give help and advice to persons who may require it.

To assist the Facilities Support Manager of day to day switchboard activities entailing rota compilation, operation of extension manager, logger system, maintenance and repair, allocation of new extensions.

To liaise with Departmental Mangers and give telecommunication advice as required.

KNOWLEDGE AND SKILLS Have the ability to diagnose problems with systems, and knowing how to escalate the problem Communicates routine information in a calm and friendly manner.

Operators are often required to overcome barriers to communication e.g.language/hearing difficulties and dealing with elderly and confused patients, there is an occasional requirement to deal with verbally aggressive callers.

Knowledge of work procedures and practices for the provision of a telephone service.

EFFORT AND ENVIRONMENTKnowledge of work procedures and practices for the provision of a telephone service, technical systems. Works with minimum supervision. Input telephone/extension numbers continuously. Concentration required for continuous input of numbers.

Handles calls from distressed relatives. Continuous VDU use. Activates Business Continuity Plans in the event of the systems crash.