Customer Assistant

1 week ago


Barnet, Greater London, United Kingdom M&S Full time

All the details

MUST BE OVER 18 YEARS OLD AS USING MACHINERY
This is an exciting opportunity to join our brand new Friern Barnet store, set to open in August 2024


We have a number of hours and shift patterns available, as well as a mixture of temporary and permanent contracts which can be discussed at interview.


  • To deliver a great shopping experience for their customers, putting customers before task every time
  • Champion new ways of working within stores through an open mindset and positive attitude
  • Complete tasks and processes that deliver 'best in town' standards
  • Serve and sell across all channels brilliantly well
  • Be the voice of our customer to help us continually improve

Key Accountabilities

  • Serve our customers efficiently and brilliantly well on the shop floor and at service points
  • Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy
  • Skilled to utilise all digital tools and communication channels to do the job
  • Share customer and colleague feedback to help us do things better
  • Share knowledge and experience with colleagues to support others in building skill and confidence
  • Own their own learning & development and proactively access digital learning solutions
  • Know the daily sales targets, priorities, promotions & selling opportunities
  • Have great product knowledge to sell and recommend our products and services
  • Proactively engage with customers to understand their needs and make recommendations
  • Understand the store priorities and their part to play
  • Complete tasks with pace and in line with SOPs
  • Minimise cost and waste through good process practice
  • Follow safe and legal working practices

Key Capabilities

  • Understands how M&S operates, its strategy, future and the role they play
  • Committed to delivering excellent work fast with great attention to detail
  • Open to and acts on feedback, asking for this regularly
  • Sets performance objectives for self in conjunction with line manager and in line with business plans
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met
  • Is curious and asks questions to challenge the status quo ask why the company does things the way it does things
  • Effective at communicating their intentions to others; ensures communication is clear and simple
  • In control of their own reactions and considers how to share their perspective to create better reaction for team
  • Copes well with change and work challenges and recovers quickly from its impact
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience

  • Contributing to store sales and cost control
  • Work across the store to get things done right first time within timescales
  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Understand customer needs and spot selling opportunities
  • Adapting to change
  • Good Knowledge of VM principles

Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • BIG


  • Barnet, Greater London, United Kingdom SLS Recruitment Full time

    Looking to start a fun, exciting sales career in the London area?Are you looking for a new career?The question is - would you enjoy representing clients in a fun, lively, well established and fully motivated environment?Located in London, our client has become one of the countries top sales, customer service and marketing companies with associated sales and...


  • Barnet, Greater London, United Kingdom Colbern Limited Full time

    NCDCustomer Services OfficerIslingtonContract£22.62 per hourOur client is looking for an experienced Customer Services Officer - you must have experience of working in a CALL CENTRE ENCIRONMENT and also have extensive experience of COMPLAINTS HANDLING.Key responsibilitiesTo ensure complaints are dealt with and responded to within time frames and...

  • Customer Assistant

    1 month ago


    Friern Barnet, Greater London, United Kingdom Marks and Spencer Full time

    All the detailsMUST BE OVER 18 YEARS OLD AS USING MACHINERY This is an exciting opportunity to join our brand new Friern Barnet store, set to open in August 2024 We have a number of hours and shift patterns available, as well as a mixture of temporary and permanent contracts which can be discussed at interview. The successful candidate will be required to be...

  • Customer Assistant

    1 month ago


    Friern Barnet, Greater London, United Kingdom Marks and Spencer Full time

    All the detailsThis is an exciting opportunity to join our brand new Friern Barnet store, set to open in August 2024 We have a number of hours and shift patterns available, as well as a mixture of temporary and permanent contracts which can be discussed at interview. The successful candidate will be required to be available between the hours of 14.00 and...

  • Customer Assistant

    1 month ago


    Friern Barnet, Greater London, United Kingdom Marks and Spencer Full time

    All the detailsMUST BE OVER 18 YEARS OLD AS USING MACHINERY This is an exciting opportunity to join our brand new Friern Barnet store, set to open in August 2024 We have a number of hours and shift patterns available, as well as a mixture of temporary and permanent contracts which can be discussed at interview. The successful candidate will be required to be...

  • Customer Assistant

    3 weeks ago


    Friern Barnet, Greater London, United Kingdom Marks and Spencer Full time

    All the detailsMUST BE OVER 18 YEARS OLD AS USING MACHINERY This is an exciting opportunity to join our brand new Friern Barnet store, set to open in August 2024 We have a number of hours and shift patterns available, as well as a mixture of temporary and permanent contracts which can be discussed at interview. The successful candidate will be required to be...

  • Customer Advisor

    1 week ago


    Barnet, Greater London, United Kingdom Boots Full time

    SummaryJob Reference: 230768BR Job Reference:B RBarnet, High StreetFixed Term6 HoursThe hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some...


  • Barnet, Greater London, United Kingdom MMP Consultancy Full time

    MMP Consultancy is currently recruiting an enthusiastic Customer Service Advisor to join a Housing Association based in North West London.As a Customer Service Advisor, you will play a vital role in ensuring residents receive exceptional service and support. Your strong communication will be crucial in delivering a positive customer experience and...


  • Barnet, Greater London, United Kingdom Cargiant Full time

    Job Ref:CAR1293Branch:Cargiant Main SiteLocation:Head Office, London (North West)Salary/Benefits:£13/hrContract type:PermanentHours:Part TimeHours per week:12 HoursPosted date:16/01/2023Closing date:18/02/2023To welcome all customers to the company and act as their first point of contact in assisting them in the process of purchasing a vehicle, referring...


  • Barnet, Greater London, United Kingdom Boots Full time

    SummaryJob Reference:BRBarnet, High StreetFixed TermWe are now recruiting Christmas Customer Advisors for our Barnet, High Street store.The exact shift patterns will be discussed at interview.Christmas Customer AdvisorJoining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable...


  • Barnet, Greater London, United Kingdom John Lewis Partnership Full time

    Job Summary: This is a really important front line role. You represent us with every single customer you meet and their impression of Waitrose & Partners is down to you. So, as well as having a flexible approach and the ability to use your initiative to deal with unexpected situations, you should be passionate about providing the very highest levels of...


  • Friern Barnet, Greater London, United Kingdom Marks and Spencer Full time

    All the detailsThis is an exciting opportunity to join our brand new Friern Barnet store, set to open in August 2024 We have a number of hours and shift patterns available, as well as a mixture of temporary and permanent contracts which can be discussed at interview. The successful candidate will be required to be available between the hours of 05.00 and...


  • Friern Barnet, Greater London, United Kingdom Marks and Spencer Full time

    All the detailsThis is an exciting opportunity to join our brand new Friern Barnet store, set to open in August 2024 We have a number of hours and shift patterns available, as well as a mixture of temporary and permanent contracts which can be discussed at interview. The successful candidate will be required to be available between the hours of 05.00 and...

  • Retail Assistant

    2 months ago


    Barnet, Greater London, United Kingdom Carbon 60 Full time

    Our client, a leader in their market, is looking for a Retail Assistant to join their team in a high-end department store, on a 6 month contract basis.They are looking for someone who has excellent customer service skills, who can assist customers in finding the right product for their needs.You will be making sure your stand is presentable, managing stock...

  • General Assistant

    1 week ago


    Barnet, Greater London, United Kingdom Sanctuary Group Full time

    Catering Assistant Goodwin Court, 52 Church Hill Road, East Barnet, Greater London, EN4 8FH £12.58 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Catering Assistant at our Retirement Communities service at Goodwin Court, East Barnet. At Sanctuary Supported Living, we specialise in delivering a wide range of...

  • Sales Assistant

    1 week ago


    Barnet, Greater London, United Kingdom Cash Converters Full time

    We are looking for people with drive and passion to join us. You will thrive in a role that is challenging and demanding - achieving targets for business growth, increasing sales, standards, and staff performance. Who thrives in a fast paced environment We look for friendly people who work as one team, put the customer first and have a "can do" attitude.Cash...

  • Accounts Assistant

    7 days ago


    Barnet, Greater London, United Kingdom Betway Group Full time

    Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Do you see yourself as one of those "out-of-the-box thinkers", "Technical masterminds", "Outstanding creatives", or "Mind-boggling number crunchers"? If so, we want to welcome you to the Betway family and celebrate what makes you uniqueReporting to:...

  • Sales Assistant

    1 week ago


    Barnet, Greater London, United Kingdom CSP Full time

    As a sales assistant at Citi Sales Partners, you'll be highly consultative, get to know our customers, and use your expertise (we'll help develop that) to ensure our customers get exactly what they are looking for. You'll learn to work to high standards and develop your expertise in a friendly, supportive and encouraging team.We have an inclusive working...

  • General Assistant

    1 week ago


    Barnet, Greater London, United Kingdom Sanctuary Supported Living Full time

    Location: Barnet, Greater London, GB, EN4 8FH- Department: Supported Living Services- Operation: Sanctuary Supported Living- Closing Date: 27/03/2024- Salary: £12.58 / hour- Requisition: 216957General AssistantGoodwin Court, East Barnet EN4 8FH£12.58 effective from 1 April 202420 hours per weekSanctuary Supported Living is delighted to be recruiting for a...

  • Sundries Assistant

    1 week ago


    Barnet, Greater London, United Kingdom Horticruitment Full time

    Our esteemed client is an independently owned garden centre that has earned a well-deserved reputation for excellence, garnering recognition as one of the finest such establishments in the entire UK. This garden centre stands out among its peers due to its unwavering commitment to providing exceptional customer service and offering the highest quality...