Sia Door Supervisor

1 week ago


Leeds, Leeds, United Kingdom Rose Security Full time
### Job Title:
SIA Door Supervisor

### Location:
Various Venues and Events Across the UK

## Job Overview:

## Key Responsibilities:

1.

Access Control:

  • Monitor and control entry and exit points to ensure only authorized individuals gain access.
  • Verify identification and ensure compliance with venue entry requirements.
  • Conduct searches of individuals and belongings as necessary, in compliance with legal guidelines.
2.

Customer Service:

  • Greet and assist patrons, providing a welcoming and professional presence.
  • Address customer inquiries and concerns promptly and courteously.
  • Maintain a positive and approachable demeanor at all times.
3.

Safety and Security:

  • Conduct regular patrols of the premises to monitor for any unusual or suspicious activity.
  • Respond promptly to alarms, emergencies, and incidents, taking appropriate action to manage the situation.
  • Ensure compliance with health and safety regulations, reporting hazards and incidents to management.
4.

Conflict Management:

  • Manage and deescalate confrontational situations using conflict resolution techniques.
  • Remove individuals who are causing disturbances or are noncompliant with venue policies.
  • Liaise with law enforcement when necessary to ensure the safety and security of all individuals on the premises.
5.

Incident Reporting:

  • Document and report all incidents, accidents, and emergencies accurately and promptly.
  • Maintain clear and concise logs of daily activities and observations.
  • Provide detailed statements and evidence if required for investigations.

6. **Team Collaboration:

  • Work closely with other security personnel and venue staff to ensure coordinated and efficient operations.
  • Participate in regular team meetings and training sessions to stay updated on security protocols and procedures.
## Qualifications:

-
SIA Door Supervisor Licence: Must hold a valid SIA Door Supervisor Licence.
-
Experience: Previous experience in a similar role is highly desirable.
-
First Aid Certification: Current First Aid certification is an advantage.
-
Physical Fitness: Must be physically fit and able to stand for long periods, patrol the premises, and handle physical confrontations if necessary.
-
Communication Skills: Excellent verbal and written communication skills.
-
Customer Service: Strong customer service skills with the ability to remain calm and professional under pressure.
-
Conflict Resolution: Proven ability to manage and resolve conflicts effectively.
-
Attention to Detail: Keen observational skills and attention to detail.

Equal Opportunity Employer:
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

By joining our team, you will be contributing to a safe and enjoyable experience for all patrons and staff. If you meet the qualifications and are passionate about security and customer service, we encourage you to apply.

Job Types:
Full-time, Part-time, Permanent, Temporary contract, Fixed term contract, Temp to perm, Freelance, Zero hours contract, Graduate, Internship

Contract length: 12 months

Pay:
£12.00-£13.00 per hour

Expected hours:
per week

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability

Experience:

- security: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • First Aid Certification (preferred)
  • SIA (preferred)
  • Driving Licence (preferred)

Work Location:
In person
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