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Events Waiter

3 months ago

London, Greater London, United Kingdom Charlotte Street Hotel Full time


Are you ready to embark on an exciting
journey in the heart of hospitality? Firmdale Hotels invites you to become a
vital part of our esteemed team, nestled within the vibrant ambiance of
Charlotte Street Hotel. As an Events Waiter, you'll thrive in our dynamic and
fast-paced environment, crafting unforgettable experiences for our cherished
guests.

At Firmdale Hotels, we pride ourselves on
delivering exceptional service and creating memorable moments for every guest.
With a rich heritage of hospitality excellence, we offer a supportive and
inclusive work culture where your passion for hospitality can flourish.

As an Events Waiter, you'll be the face of
our establishment, entrusted with delighting guests at every interaction.

Responsibilities:

  • Interacting with guests to take orders, make recommendations,
    and ensure their needs are met promptly and courteously.
  • Delivering food and beverages with precision and efficiency,
    ensuring an exceptional dining experience.
  • Processing payments accurately and efficiently, maintaining
    the highest standards of professionalism.
  • Anticipating and fulfilling guests' requests promptly, going
    above and beyond to exceed their expectations.
  • Working collaboratively with colleagues to ensure seamless
    service delivery and uphold our reputation for excellence.


What you Need:

  • A keen willingness to work as part of a team,
    contributing positively to our vibrant work culture.
  • Previous experience in a similar environment is
    desirable but not essential.
  • Excellent customer service skills, with a
    natural ability to connect with guests and anticipate their needs.
  • A passion for detail, ensuring that every
    aspect of the guest experience is flawless.
    Enthusiasm and a positive attitude, embodying our commitment to creating
    unforgettable experiences for our guests.

What
We Offer:

  • An hourly rate of £ £16.50 per hour inclusive of
    service charge.
  • Access to Wagestream our
    financial wellbeing app. Stream your accrued earnings before pay day,
    benefit from everyday savings and real time financial coaching.
  • Health cash
    plan (including contributions towards dental, optical, alternative
    and complementary therapies)
  • Discounted cinema tickets,
    gym membership, travel, retailers and restaurants
  • Generous 30% discount off
    food and drinks at our restaurants and bars
  • Complimentary meals on shift
  • Referral bonus scheme for
    recommending top talent
  • Flexible scheduling without
    split shifts
  • Dry cleaning service for
    work attire and discounted personal dry cleaning
  • Enhanced holiday allowance
    based on length of service
  • Season ticket loan for
    convenient commuting
  • Ongoing training,
    professional development, and fully funded English lessons
  • Regular social events, team
    activities, and fitness sessions
  • Benefits like cycle to work
    scheme and annual long service awards
  • One allocated paid day per
    year for volunteering work
  • Exclusive discounts at
    Design Hotels, staff sales, spa discounts, and product perks
  • And much more

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

  • Times Best Places to Work 2024
  • The Kings Award for Enterprise 2024 for outstanding contribution to International Trad
  • GM of the Year Finalist – Helle Jensen – Cateys 2024
  • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
  • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
  • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world
  • Whitby Hotel, Crosby Street and Warren Street - Michelin keys
  • The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
  • Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here:

If you are ready
to embark on an exciting journey with Firmdale Hotels and contribute to our
tradition of excellence in hospitality, we'd love to hear from you Apply now
to join our passionate team and be part of something extraordinary.

In line with the Asylum and Immigration Act 1996, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.