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Customer Service Gateline Station Assistant
2 weeks ago
Pay rate:
£10.90 per hour with an increase after 12 weeks.
Shifts:
Various - This role will be full time up until March. Roughly 35 hours per week. Earliest start of AM and latest finish of 10pm. Must be available Monday - Sunday.
As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Taunton station.
Helping the public to ensure they understand where to go during their journey,help them in and around the station and providing excellent customer careYou will be involved in....
- Manning the station gatelines
- Supporting customers needing assistance
- Ensuring the safety of the station environment
- Providing a friendly and personable service
We are looking for focused and flexible people, able to balance safety and customer service at all times.
It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.
You will need to:
- Have a professional, but fun approach to your work.
- Be passionate about providing amazing customer service.
- Love working as part of a team, but able to work independently too.
- Have first class interpersonal skills.
- Love the buzz of a busy environment, be able to keep your cool under pressure.
- Be safety conscious able to spot and anticipate risk.
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