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Truro P&r Customer Service

3 months ago

Truro, Cornwall, United Kingdom FirstGroup Full time

First Bus are looking for a Customer Service and Site Assistant

What will you be doing?

  • Replacing out of date cards (and transferring remaining credited trips to new card)
  • Available to acoomodate to late night shopping hours
  • Manage any lost property
  • Provide customer information
  • Opening and closing of the site gates
  • A.M. unlocking and P.M. setting of alarms in the buildings at both sites
  • Assisting visitors to site, contractors for repair and maint. etc.
  • Respond to any accidents on site (First aid and vehicle incident training will be provided)
  • Report number of trucks using overflow carpark for charging purposes

What are we looking for?

  • SIA Licence (preferred but training can be provided)
  • Organisation and planning
  • Problemsolving skills
  • Effective communication
  • Attention to detail
  • Customer service experience

What can we offer you?

  • Free bus pass for you and your family on joining
  • 25 days Annual Leave + Bank Holidays


 First Xclusives
  • Discounts on many high street brands, supermarket's, holiday's and cinema tickets, to name a few


 First My Rewards
  • Discounted train travel for you and your family after 6 months service travel as far as London or Edinburgh for £
  • Generous pension and shares scheme
  • Employee Assistance Programme 24hr, 365 days a year mental health support

Welcome to First Bus
At First Bus, we're proud to be part of so many journeys. We're part of first days at school, dream-job interviews, major sporting events and even life-changing events. Be it behind the wheel, or behind the scenes, we help people get to all of life's destinations.


And every day, we're working hard to make our services easier to use, more accessible, more reliable and more sustainable.

We're not perfect, but we're clear about where we're going and how we'll get there. We want to be known for forward-thinking innovation, operational excellence and providing a best-in-class service.

To deliver our ambition, we have a pretty neat plan laid out, and we'd love for you to join us for the next stage of your journey, and ours.


Ref:022974

Company:
First Bus

Website Skillset:
Customer Service

Contract Type:
Fixed Term - Part Time

Contracted Hours:30

Location:
UK Bus - Truro

If temporary, length of contract:6 month

Salary:
£11.85ph