Client Support Administrator

2 weeks ago


Brighton, Brighton and Hove, United Kingdom Huntress Full time

Title:

Client Support Administrator:


  • Permanent (Part time)

Salary:
£19.5k-£23k Pro Rata (DOE)

Duties:

  • Producing letters for customers detailing the company's recommendations
  • Data migration of customer file information for external compliance checks
  • Contacting insurers on behalf of the company's advisers to gain underwriting decisions
  • Helping customers at the point of claim and when setting up trusts
  • Data entry

Experience Required:

  • Strong communication skills
  • Sensitive and professional telephone manner
  • High attention to detail
  • Computer literate, such as Word, Outlook, and Excel, as well as inhouse systems
  • Experience of working in financial services is an advantage but is not essential

Benefits:

  • Competitive salary of £19,500 to £23,000 pro rata, depending on experience
  • Quarterly bonus of up to £250
  • 24 days paid holiday holiday increases by 1 day for every 2 years of service, up to 3 extra days
  • Paid day off for your birthday, or either side if it falls on a weekend
  • 5% employer pension contributions
  • 4x salary death in service (life insurance) benefit
  • Health insurance cash plan
  • Access to a video GP app and health & wellbeing app
  • Access to a discounted shopping platform
  • Sponsorship through professional qualifications
  • Possibility of hybrid working after training

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