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Manager of Performance Management

3 months ago

London, Greater London, United Kingdom Morrison's Full time

From a Bradford market stall to the UK's fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We're recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed.

Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we're able to deliver good quality and great value on Market Street every day
With a passion for Fresh Food and a keen eye for details.
Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers
Listen and respond to our customers feedback and react accordingly
Work with the other Managers in store to lead a supportive and performance driven department
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
Deliver training to ensure team have the capability and confidence to deliver their role
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family.

We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
We are an equal opportunities employer and welcome applications from all sections of the community.

At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy.

The UK's 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week.

Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. It's how they know how to support our colleagues and help our customers so well.
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