Admin Support Assistant

1 week ago


Swanley, Kent, United Kingdom Block and Cleaver Ltd Full time

Job Overview:

Duties:

  • Answer and direct phone calls in a professional and courteous manner
  • Provide administrative support to ensure efficient operation of the office
  • Perform data entry tasks accurately and efficiently
  • Manage and organize files, documents, and records
  • Prepare reports, memos, letters, and other documents as needed
  • Answering incoming calls / enquiries with a positive attitude and energetic work ethic
  • Perform general clerical duties such as photocopying, scanning, faxing, and mailing
  • Processing orders and deal with any customer complaints/queries in a timely and professional manner
  • Gaining a first class understanding of our entire product range
  • Outbound customer service calls, maintaining healthy relationships with our customers as well as suppliers

Requirements:

  • Proven experience as an Administrative Assistant or in a similar role
  • Excellent phone etiquette and communication skills
  • Proficient in typing and computer skills (Microsoft Office Suite, Google Suite)
  • Strong organizational skills with the ability to multitask effectively
  • Attention to detail and accuracy in data entry tasks
  • Qualifications to GCSE level or equivalent, and ideally to A Level. Strong English and Maths skills required
  • Ability to prioritize tasks and meet deadlines in a fastpaced environment
  • Knowledge of general office procedures and equipment
  • Ability to take initiative and work alone as well as in a team
  • Ability to suggest and implement improvements to office systems and procedures
  • Flexibility to cover holidays, sickness, busier periods etc. essential.
  • A valid driving licence and access to transport is required, due to remote our remote location

Pay:
From £23,800.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Reference ID:
Office

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