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Planning Support

3 months ago

Derby, Derby, United Kingdom West Lancashire Borough Council Full time

HR:

  • Are you interested in joining our Business Support Team at West Lancashire Borough Council?
  • Do you have strong administration skills with great attention to detail?
  • Are you dedicated to providing excellent customer service?

If your answer is 'yes' to these questions, we want to hear from you.

We are currently looking for a Planning Support and Land Charges Officer who is ready for an exciting challenge in our fast-paced Business Support Team.

You will be responsible for offering efficient and effective administrative support to the teams in Business Support.

You will assist the Local Land Charges Programme, collaborating with HM Land Registry, to establish a unified digital Local Land Charges Register for England and Wales; consolidating and moving local land charges register information to a single accessible location.

The main responsibilities will include:

  • Administering various land charge functions, providing information for Land Charge Search requests within set deadlines and managing related correspondence.
  • Handling payments for fees and charges, recording transactions, and adhering to Council regulations.
  • Compiling data and generating statistical information as instructed, maintaining accurate input in designated management systems related to Planning, Building Control, and Land Charge Searches.
  • Responding to Official Searches applications in the Land Charges Register and resolving customer queries.
  • Completing different types of searches such as LLC1, Con29, and personal searches following Government guidelines.
  • Processing Planning and Building Control applications, notifications, and Enforcement complaints.

Your essential skills should include:

  • Being a collaborative team member with the ability to work independently.
  • Exhibiting excellent organizational skills, working methodically, prioritizing tasks, handling pressure, and meeting multiple deadlines.
  • Demonstrating effective communication skills when interacting with the public, Senior Managers, Elected Members, and colleagues.
  • Capable of compiling data accurately for designated management systems like Uniform and the GIS mapping system.
  • Possessing strong ICT skills, including proficiency in Word, Excel, Outlook, and other relevant software.

You will uphold the Council's Expected Behavioural Standards, ensuring high-quality customer care is consistently delivered in a courteous manner.

We maintain a friendly environment and offer a variety of benefits and employment conditions tailored to your needs. Among these benefits are a competitive salary, generous annual leave, hybrid working opportunities, Local Government Pension Scheme, work-life balance policies, and support for personal development.

If you are seeking a fresh and thrilling opportunity and wish to be part of our diverse Business Support Service, we look forward to hearing from you.