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Temporary Data Entry Admin

4 months ago

London, Greater London, United Kingdom Build Recruitment Full time £26,000 - £29,000

Term:
Full time / temp to perm
Hiring ASAP /
Available Positions: 1

Work with clients, customers, sub-contractors, suppliers and supervisors to schedule appointments and make promises that you know we can keep.

Effective use of their in house system to actively schedule available Operatives and Sub-Contractors to jobs.

Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction.

Take a strategic view of demand (jobs being raised) and the supply of resources (Operative and Sub-Contractor skill mix) and make recommendations to the Partnership Manager and Supervisors about optimising the available resource mix.

Social Housing and repairs experience

To be a successful candidate, you will be a strong communicator with a great telephone manner and a genuine desire to help people on a daily basis.

You will have good attention to detail and preferably have prior experience of working in a customer service environment, whether this is in a contact centre or face to face.

Experience in social housing is essential.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.