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Head of Risk-loans and Risk Innovation

3 months ago

Birmingham, Birmingham, United Kingdom HSBC Full time
Senior Manager, Unsecured Personal Loans

We're seeking a Senior Manager - Head of Unsecured Personal Loans for our WPB Retail Credit Risk Team.

We help customers to manage their day-to-day personal finances and to protect and grow their wealth.

From basic bank accounts and credit products to mortgages, premium accounts, investments and private banking and international banking services, we have the expertise and scale to cater for everyone, whatever their banking needs.

first direct and M&S Bank are key brands within the Wealth and Personal Banking (WPB) UK portfolio.


As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package.

This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

As a GCB4, the Senior Manager will be responsible for:

  • Accountable for changes to strategy within Unsecured Personal Loans to assist WPB to drive good customer outcomes, achieve improvement in loan impairment charge and operational efficiency (cost).
  • Developing and defining new value added segmentation strategies using advanced statistical / analytical techniques.
  • Lead the Risk innovation team to test and push new boundaries of data usage and strategy development, to support with developing an innovative future strategy and translating this into an actionable delivery plans
  • Provide SME support and model user sponsorship of Credit model developments
  • Maximise the potential from all Loans Strategy colleagues through support on personal and professional development
  • Line management responsibilities of staff and teams including the appraisal of staff performance
Requirements

To be successful in this role you should meet the following requirements:

  • You will be self-motivated, customer focussed with an ability to solve complex problems with an eye for detail and accuracy, whilst still ensuring that the bigger picture is taken into consideration.
  • Excellent knowledge of the credit life cycle, and understand the market positioning of HSBC products.
  • Have a working knowledge of analytical and mathematical techniques gained through professional experience.
  • Proven experience of leading larger analytical and strategy teams within risk teams, either within HSBC or a similar organisation
  • Proven ability in functional/business management, working across multidisciplinary and multicultural environments
  • Proven experience with Portfolio management and Credit strategy at manager level or above
  • Ability to present complex statistical concepts and results in a way tailored to the audience in a persuasive and compelling way.
  • Ability to influence and motivate other managers and staff, with relevant management experience gained from working in a dynamic environment.

Telephone:


Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

HSBC has processes in place to avoid nepotism.

This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

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We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies