Engineer - Field Service Engineer

1 week ago


Telford, Telford and Wrekin, United Kingdom Busch Group Full time
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From food packaging to the coating of wafers for microchips, our vacuum solutions can be found in all areas of life and industry.

More than 3800 employees in 45 countries make up the global Busch family. Flat hierarchies, an entrepreneurial culture and short decision-making paths are what sets us apart.

The UK business has doubled in size over the last 5 years and is on a path to continue that trajectory.

Engineered vacuum solutions are a central part of this growth strategy, so this role will provide a great development opportunity for someone who combines engineering expertise with business acumen and is motivated to lead positive change.

Join the market leader. Take responsibility. Shape the vacuum world of the future with us.
The Role
As a qualified Field Service Engineer, you will work closely with our Service Planning Team to provide scheduled and emergency servicing on vacuum pumps and systems
The role holder will attend customers sites in order to maintain their vacuum equipment and provide support, when required, to undertake minor installation works and adjustments to existing systems
With a keen eye for detail and high levels of accuracy, the ideal candidate should have a solutions mindset and work to contribute to the continued growth of the business
The main tasks for this role will include, but are not limited to:

Responsible for fault finding, stripping down and the repair of all manufacturer's vacuum pumps and associated plant as well as emergency breakdown repair cover.

E nsure customer satisfaction throughout the process and that high-quality service is provided to all Busch UK Ltd customers in line with our customer charter.

Liaise with customers on their vacuum requirements promoting the company, products and application solutions.
Carry our minor installations in order to provide additional services to customers.

Equipment and service visit reporting as well as maintaining stock are also important aspects of this role, the post holder must maintain accurate records of parts used and personal stock held.

Your profile
Completion of an Engineering Apprenticeship
Someone who is able to build a rapport and relationships with collegues as well as customers when on site
A solutions mindset
Able to work to tight deadlines
Ability to adapt to change and willingness to learn new skills
High levels of accuracy and attention to detail
Strong work ethic
We Offer
25 days annual leave per year, plus bank holidays which increases with length of service
Enhanced Maternity, Paternity and Adoption Pay
Grandparents Leave
Life Insurance
Defined Contributions Pension Scheme
Employee Assistance Program - financial, physical & wellbeing support
Generous workwear allowance
Long term career progression
Why work for Busch UK
A truly flexible working culture
A collaborative, creative and inspiring working environment
Great training and learning resources.
Committed to Employee development.
Free on-site parking
Generous family leave package, we support you extending your family.
Diversity, Equity & Inclusion
Our people, customers and our candidates represent a wide range of cultures and experiences. We are passionate about creating a workplace where our people can flourish and succeed regardless of background.

Busch UK encourages you to bring your authentic self to work as we recognise the importance and benefits of greater diversity, including, but not limited to race, disability, having or not having dependents, social or economic background, religious beliefs, political opinions, age, marital or civil partnership status, sexual orientation and gender.

If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

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