Customer Service

1 week ago


Feltham, Greater London, United Kingdom Rhodium Consulting Full time

Customer Service / Sales Team Leader Position at Feltham, Middlesex

Are you a highly organized and proactive individual looking for a new challenge? Our client is seeking a Customer Service / Sales Team Leader to join their small friendly office team in Feltham, Middlesex.

As a growing company supplying electrical products to the trade, this is a great opportunity to be part of a successful business that values customer service and team collaboration.



Duties for the Team Leader will include :

  • Ensuring efficient processing of quotes and sales orders with a focus on excellent customer service
  • Handling customer complaints and resolving issues promptly
  • Identifying and addressing staff training needs
  • Supporting the sales team and Internal Sales Manager with various tasks including goods handling, customer backlogs, deliveries, and stock management
  • Managing customer debit notes and invoice inquiries
  • General administrative responsibilities

The ideal candidate will have a proven track record in customer service administration, strong attention to detail, excellent communication skills, and experience in handling customer interactions.

While previous people management experience is not mandatory, it would be beneficial for this role. Proficiency in Microsoft Office is required, and training on specific products and software systems will be provided.

If you are ready to take on a supervisory role in a dynamic work environment and meet the qualifications mentioned above, we encourage you to apply for this full-time permanent position.

About the Company:

Rhodium Consulting Ltd is a niche recruitment consultancy focusing on wholesalers, merchants, and distributors in the building products sector. We are committed to connecting top talent with leading companies in the industry while helping candidates advance in their careers.



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