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Network Operations Engineer

3 months ago


London, Greater London, United Kingdom Palantir Technologies Full time

A World-Changing Company

Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

As a member of the Network Engineering team, you will be deeply involved in our mission to continue the evolution of Palantir's network services to prepare us for the known and unknown demands. As one of our London based engineers, you will be responsible for network services in the EMEA region, but also part of a broader team supporting multiple other locations, including the US and APAC. You will lead on projects, network deployment, support and service improvement around our continued growth in this critical part of the world.

Core Responsibilities
  • Support our Networking needs globally, primarily focusing on UK, Europe and the Middle East.
  • Learn to deploy, maintain and scale network infrastructure with minimal downtime.
  • Be responsible for maintaining documentation & datasets used to support the network.
  • Collaborate with fellow engineers across multiple timezones.
  • Facilitate feedback from end-users and provide network infrastructure related assistance.
  • Troubleshoot operational issues in the infrastructure, including vendor escalation.
What We Value
  • Ability to continuously learn, work independently, and make decisions with minimal supervision.
  • Ability to identify, explain and resolve issues in a production network environment.
  • A solid foundational understanding of the OSI Layers from physical to application.
  • Experience with Palo Alto Networks or similar NGFW technology.
  • Experience with layer 2 protocols (e.g. LACP, MLAG, Spanning Tree, etc.) and routing protocols such as BGP or OSPF.
  • Experience with Wireless Networking (deployment and troubleshooting).
  • Experience with public cloud service providers (e.g. AWS, Microsoft Azure, etc.) and VPN technology (GRE, IPSec/SSL VPNs).
What We Require
  • 2+ years of network engineering experience.
  • Willingness and eligibility to obtain a UK security clearance.
  • Willingness and ability to travel up to 20%.

Life at Palantir

We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.

In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office.

Palantir is committed to promoting a culture of diversity, equity, and inclusion. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world's hardest problems.

Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.

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