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Receptionist/admin Assistant
3 months ago
Linbrooke Services Ltd provide are leading the way in challenging common practices, driving innovation and providing alternative solutions within the Rail, utility and optical engineering.
_- Role_
- To provide a professional and efficient Front of House Service and effectively support the PA to the CEO._
Main Duties
Visitors
- Greet visitors appropriately and determine their needs in a professional manner
- Make sure visitors log in, receive visitor passes and are directed to the correct person
- Ensure there is back up when absent from reception desk
Answer Phone Calls
- Answer and address incoming phone calls in a timely and polite manner whilst determining the purpose of the call
- Forward calls to the appropriate person and when not available take and deliver messages accurately
- Management of our CISCO telephony network
Organise Meetings
- Book meeting rooms as per the request forms
- Ensure meeting rooms are set up as required prior to Client meetings
- Provide support to the PA of the CEO
Reception Area Maintenance
- Keep the reception area clean, neat and welcoming
Administration
- Provide business critical support to our Operations Support division.
- Travel and hotel arrangements as part of our procurement process
- Raising of purchase orders accurately
- Supporting recruitment and training as required with booking arrangements and document control
- Management of internal data matrix's / spreadsheets for collation of information.
- General administration duties as required
Competence and Behaviour
Personal Presentation
- Maintain a neat and wellgroomed appearance
- Maintain an attentive posture and respond professionally to visitors and callers
Company Representation
- Maintain confidentiality and show discretion at all times
- Remain calm under pressure
Communication Skills
- Have the ability to effectively communicate, both verbally and in written formats, with confidence and clarity
- Listen actively and respond with empathy
- Follow instructions accurately and in a timely manner
Computer Skills
- MS Word, Outlook and Excel
Salary:
From £20,000.00 per year
Benefits:
- Employee discount
- Onsite parking
- Paid volunteer time
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (preferred)
Work Location:
One location
