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Quality Auditor

3 months ago

Birmingham, Birmingham, United Kingdom Yü Group Full time £43,750 - £45,750
  • REGT1 - Medium Pressure
Quality Auditor Department: Field Smart Engineering Employment Type: Permanent - Full Time Location: London, Manchester, Birmingham, Bristol, Leeds Reporting To: Field Management Compensation: GBP 43,750 - GBP 45,750 / year Description Reports to: Field Management Location: Field (Company van provided) Working hours: 40 hours Monday - Friday, 5 days per week between the hours of 8am-5pm and on-call rota. We are looking for Quality Auditors who have metering experience in both domestic and commercial settings, to drive sustainable and operational change to create breakthrough benefits. The role will involve you working closely with all departments in the business and having regular meetings with exposure to senior management. Yü Smart is a Metering Equipment Manager within the Energy Sector delivering smart meter and EV charge-point installation services. The Quality Auditor will be responsible for ensuring meter installations are carried out safely and to an exceptional standard in line with Yü Smart's policies and procedures. Ensuring field operatives conduct themselves in a professional friendly manner and uniforms and vans are up to the required high standards. Reporting into the Field Management Team the QA will audit field team members verifying the quality of their works is in-line with Yü Smarts standards and procedures. Passionate and motivated people are the power behind our growth so we're looking to expand our team and you could be part of our success story. What We Need from Yü Here's a taste of what you'll be doing:
  • Ensure field operatives work is to the required safety and quality standards.
  • Promote a high level of health and safety within the team.
  • Monthly technical and quality audits are delivered to SLA.
  • Undertake Quality Assurance Sign-Offs of operative's capability.
  • Analyse trends, identify individual and process improvements from findings.
  • Help facilitate the delivery of a seamless customer experience for our client.
  • Coach and support the field team where required.
About Yü If you have what it takes you could be just what we're looking for...
  • Strong understanding of the technical processes that govern Yü Smart scope of metering works.
  • Highly observant with a strong attention to detail.
  • Work independently using your own initiative with effective solution, planning and organisational skills.
  • Effective communicator with the ability to communicate with fellow team members.
  • Flexible, enthusiastic, and positive approach. Ability to coach and mentor.
  • Cope under pressure and priority demands.
  • Willingness to assist efficiently with any field Issues.
  • Be friendly and willing to join a like-minded team to create a culture of business and personal development.
  • Offer excellent customer service and have a friendly, approachable manner always.
  • Ability to exercise high degree of professionalism in all written and verbal communications.
Relevant Qualifications / Experience:
  • Smart Metering (Dual Fuel) experience in commercial settings
  • Industry Qualifications: CMA1 / CCN1 + MET1 (or equivalent)
  • Certificate in Power (Logic or equivalent)
  • Three Phase
  • REGT1 - Medium Pressure
  • MET4 - Small commercial gas metering
  • Current Transformer (CT)
Essential Requirements:
  • UK Driving Licence
  • Pass a colour blindness test
  • Pass a DBS check
Yü Come First We have a wide range of benefits for our employees including:
  • 24 days annual leave + bank holidays
  • Holiday buy - up to 5 additional days
  • Excellent additional earning potential via various sales revenue stream.
  • Day off on your birthday
  • Employee Assistance Program
  • Annual salary review
  • Learning and development opportunities
  • Enhanced paternity, maternity and adoption policies
  • Yü made a difference Awards
  • 3 days additional annual leave if you get married/civil partnership etc.
  • Appointment allowance
  • Long service recognition
  • Refer a friend payment
  • Company sick pay (subject to length of service)
  • New modern facilities
  • Death in service and critical illness cover
  • Plus many more
If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do. #YUIndeed
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