Corporate Services Support Officer

2 weeks ago


Andover, Hampshire, United Kingdom Ministry of Defence Full time

Details:

Reference number:

Salary:

- £27,080
Job grade:

  • Executive Officer
    Contract type:
  • Permanent
    Business area:
  • MOD
  • Air
  • Defence Fire and Rescue HQ
    Type of role:
  • Administration / Corporate Support
    Working pattern:
  • Flexible working, Fulltime, Job share, Parttime
    Number of jobs available:
  • 1Contents
Location

About the job

Benefits:

Things you need to know

Location

  • AndoverAbout the job

Job summary:

Safety is at the core of everything Defence Fire and Rescue (DFR) does.

Its role is to deliver a Fire and Rescue service to Defence in order to safeguard life, assets, activities and the environment from the effects of fire and other related emergencies; and to provide specialist support to enable stakeholders across Defence to effectively manage their risks from fire.


The advertised post sits within the Corporate Services business unit of DFR HQ and plays a key role in ensuring that effective systems are in place to support the smooth running of the HQ.

This includes management of DFR's Knowledge and Information Management (KIM) tools, specifically SharePoint, ensuring that it is appropriately structured and maintained to meet the needs of the business.

Providing guidance and support to colleagues on how to exploit technology available to their advantage.


The role also involves supporting meetings across the HQ, including scheduling, engaging with attendees from across and outside the MOD, preparing agendas (in discussion with meeting Chairperson), and attending meetings in order to record decisions and actions.


The role will act as the initial point of contact for receiving and providing information in response to requests for information, such as Freedom of Information (FOI) and/or Parliamentary Questions (PQs).

It is important that information sent from the HQ is clear, concise and meets the needs of the requester.

The post holder will be required to provide the first level of assurance that information is clear and easily understandable.


The position provides an opportunity for the post-holder, at the appropriate time, to gain an awareness of a broad range of DFR's responsibilities and activities in order to develop and learn new skills, which may include those linked to Project Management activities.


Akin to an Office Manager, the post is also the focal point for IT matters, including laptop provision, peripherals and overseeing the management of IT role accounts.

This position is advertised at 37 hours per week.

Job description:

The key responsibilities of the role are:

  • Support activities for meetings including (but not limited to) planning, scheduling, recording information, development of supporting documentation (including development of PowerPoint material).
  • Maintenance (and further development as appropriate) of (MS Excelbased) tracking tools, including timely engagement with action leads to ensure completion and recording of actions. Interacting with action leads to ensure that updates are clear and understood.
  • Management and further development of DFR HQ's Knowledge and Information Management (KIM) tools, predominantly SharePoint, to ensure that they meet the evolving needs of the HQ.
  • Identifying where existing office systems/internal processes are not fully effective, and making appropriate recommendations to address this.
  • Management and control of HQ assets, including office equipment and peripherals, ensuring records are maintained regarding holdings. Writing of business cases/justifications to support proposed purchases.
  • Focal point for branch IT matters and point of contact with DFR's key external contractor including laptop provision.
  • Supporting the Branch Security Officer to ensure that obligations are adhered to.
  • Line management of 1 x Admin Support Staff.

Person specification:

The position is varied and offers many opportunities to diversify once fully embedded in the role. DFR are keen to offer the potential to shadow other team members where business demands allow.

To be successful in this role, we ask you to demonstrate in your statement of suitability how you can deliver against the following criteria:

  • Ability to identify and analyse problems, presenting options and recommending solutions, orally and in writing, in a clear and structured way.
  • Ability to work to challenging deadlines.
  • Ability to prioritise and manage disparate and concurrent tasks.
  • Strong organisational skills combined with an attention to detail and ability to work autonomously.
  • Conversant with O365 tools, including MS Word, Excel, PowerPoint and SharePoint.

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Changing and Improving
  • Communicating and Influencing
  • Delivering at Pace
  • Managing a Quality Service
  • Seeing the Big Picture
  • Changing and Improving
  • Communicating and Influencing

Benefits:

  • Learning and development tailo


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