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Sales Team Leader

3 months ago

London, Greater London, United Kingdom Gecko Travel Recruitment Full time

Gecko Travel Recruitment are thrilled to be working with this wonderful travel company based in London who are recruiting an experienced Sales Team Leader to join their team on a permanent basis.

As Sales Team Leader you will be looking after a small team of travel consultants, you will manage and motivate your team to maximise sales from initial leads through to closing, ensuring clients a memorable expereince and become a returning customer. As a hands-on leader, you will take personal responsibility for the teams performance.

Proven track record of managing high-value sales consultants/specialists gained from a luxury or experiential tour operator is essential to be considered for this role.

The role:

  • Lead the sales team with enthusiasm and confidence, motivating them to not only meet and exceed targets but also to thoroughly consider client needs and offer creative itineraries
  • Providing exceptional sales and outstanding personal service to our clients through your team of specialised travel experts
  • Manage the performance of each individual team member, adapting and changing your management style to drive the best results from each of them
  • Work closely with the Head of Sales, Head of Operations and IT, team leaders and Product managers for on-going training development of your team
  • Ensure a consistently high service is delivered to all clients, whether by phone or email, and pro-actively manage any inconsistencies
  • Collaborate actively with your tailor-made specialists to generate new leads and bookings from existing clients, fostering an environment where specialists are encouraged to build their own robust repeat-client database.
  • Be involved in the recruitment and induction of new team members

You will have:

  • Previous experience in managing high-value sales consultants within a luxury tour operator (short haul or long haul)
  • In depth knowledge of luxury, tailor-made travel
  • Ability to inspire, motivate and develop a sales team
  • Excellent communication and interpersonal skills
  • Confidence to deal with clients and colleagues and the ability to build trust and loyalty

Additional information/benefits:

  • Excellent salary plus bonus
  • Hybrid working model (2 days in the office and 3 days working from home)
  • Generous annual leave entitlement
  • Company pension
  • Educational trips
  • Excellent holiday discounts

If you have a personal passion for luxury, experiential travel and a natural empathy with clients, as well as experience managing and delivering high-touch customer service through your team then this could be the perfect role for you.

Please send your CV to quoting GTR1596 , alternatively head to our website for more details and to apply:

Please note that if you do not hear from Gecko Travel Recruitment within 7 days of your application, you have not been successful on this occasion.