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IT Field Service Engineer

3 months ago

Bedfordshire, United Kingdom Cerco IT LTD Full time

Our client is seeking to expand their team of IT Field Service Engineers in Bedfordshire. Do you have experience of working in IT and are seeking a new challenge in the field? If so, the role of IT Field Service Engineer might be for you.

Key Responsibilities

  • Attend a range of customer sites to provide high quality support on IT hardware and software products, within the required SLAs
  • Work efficiently and pro actively to deliver IT support services to a wide portfolio of customers
  • Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner
  • Become a trusted adviser to the customer across a range of technical areas

Key Skills / Experience

  • Experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment.
  • Pride yourself on delivering the highest quality service to the customer.
  • Relish the prospect of the opportunities to train in new technologies and services
  • Possess excellent customer service skills.
  • Have strong communications skills and be a strong team player
  • Hold a full UK Driving Licence
  • As you will be sometimes working alongside our colleagues in the UK Public Sector, you will be required to undertake Security Clearance

What's in it for you?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and lifelong learning opportunities
  • Opportunity to join Europe's largest privatelyowned IT Company

Shift Pattern for this role:
Thursday - Saturday