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Client Account Manager

3 months ago

Chester, Cheshire, United Kingdom Robert Webb Recruitment Full time

Account Manager - B2B - Hybrid Working - Incredible Employer


If you're passionate about delivering an exceptional customer service for all of your clients, enjoy working with a variety of corporate clients, and have a commercial mindset then please continue reading**We are excited to be supporting a fantastic business not far from Chester, and they are seeking an experienced Client Account Manager to join their team on a full-time, permanent basis.

The role is incredibly varied, and is a great blend of relationshipbuilding, data analysis, strategic partnering as well as continually driving revenue opportunities.


Location:
Hybrid working typically split between home and office - near Chester

Salary:
Up to £40k per annum

Hours:
Monday to Friday hours per week, flexitime

Benefits:
Excellent, 25 days holiday, pension, private medical plus much more

  • You will be communicating daily with your clients, supporting them with their business and offering advice and guidance.
  • You will be able to collate, analyse and interpret data and feed this back to your clients in a clear way.
  • Managing multiple customers, you'll ensure they all receive exceptional service throughout their journey with you.
  • Ensuring you handle any objections, or queries in a professional and understanding manner, aiming to resolve any issues with your clients.
  • Offering other services and products which may be beneficial for your clients.
  • Building exceptional relationships with your clients, understanding their business and what value you can add
  • Proactive management of their account
  • Pulling together reports and sharing with your client and wider team

Experience required:

  • We'd like you to have a steady career history to date, able to demonstrate where you have added value in your previous roles.***:
  • Strong customer management experience, preferably in a business to business environment.
  • Ideally coming from a digital / SAAS / Software type background but not essential
  • Confident in using various software packages, strong on excel and powerpoint.
  • Able to communicate effectively and naturally strive for a service that is second to none.
  • Analytical skills and enjoys looking at data
  • A commercial mindset able to identify future opportunities.

Benefits
The company have been going through a period of growth, and they really do invest in their employees. Progression opportunities are available.

They reward their employees with competitive salaries, plus truly excellent benefits such as 25 days holiday (increasing with service)
Free Parking
Pension
Life Insurance
Private Healthcare

**Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role