Maintenance Assistant

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full time
We are looking for a passionate and attentive individual to join our hotel team. Reporting to the Maintenance Manager, you will play a key role in the maintenance and upkeep of the hotel.

Key Responsibilities:

  • Problem solving.
  • Organizing work loads.
  • Handling guest room issues.
  • Assisting with daily audits and compliance.
  • Ensure the safety of guests and hotel property.
  • Support all department heads in maintaining service standard excellence.
  • Jump into other adhoc duties when your colleagues need your help.
  • Dealing with, supporting and coordinating with any emergency situation (fire, downtime, accident, breakdown or failure of hotel systems, lift entrapment, etc.
  • To be an ambassador for the hotel industry and the IHG hotel brand.
  • Experience preferred
  • Trade background preferred
  • Positive demeanour
  • Confident and calm
  • Flexible
  • Problem solving skills
  • Good initiative
  • Experience working in a customer facing environment, preferably within a hospitality venue
  • Excellent communication skills
  • Attention to detail
  • Highly motivated and enthusiastic and good team player

Benefits:

  • IHG staff rates
  • Uniform
  • Complimentary onsite parking
  • Complimentary onsite gym
  • Pension Scheme
  • Paid holidays

Working Hours:

  • 24 Hours per week.
  • Includes rotational weekends.

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