![My TwentyTwo](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 week ago
Job Title:
Customer Service/Administrator
Location:
Chelmsford
Type:
Full-time
Key Responsibilities:
Customer Inquiry Management:
- Provide prompt, accurate, and thoughtful responses to customer questions and concerns.
- Escalate complex issues to the relevant department or management when necessary.
Administrative Support:
- Maintain customer records and databases with uptodate contact information and interaction details.
- Assist in the preparation of regular reports on customer service metrics.
Cross-Business Coordination:
- Understand and stay updated on all products, services, and policies.
- Liaise with various departments across the business to resolve customer issues.
- Contribute to the continuous improvement of customer service processes and strategies.
Issue Resolution and Follow-up:
- Investigate and solve product/service issues reported by customers.
- Follow up with customers to ensure their issues have been resolved satisfactorily.
- Provide feedback to the management on recurring customer concerns or patterns.
Documentation and Record Keeping:
- Document all customer interactions and transactions, detailing inquiries, comments, complaints, and actions taken.
- Handle sensitive information confidentially.
Qualifications:
- Proven experience in customer service and/or administration.
- Strong communication skills, both verbal and written.
- Ability to manage multiple tasks and prioritise effectively.
Personal Attributes:
- Excellent interpersonal skills.
- Problemsolving and decisionmaking abilities.
- High level of attention to detail.
- Strong organisational and timemanagement skills.
- Ability to work under pressure and adapt to changing environments.
What We Offer:
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
Application deadline: 12/03/2024
Reference ID:
TT-0022
Job Types:
Full-time, Permanent
Benefits:
- Company pension
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Chelmsford (required)
Work Location:
In person
Application deadline: 12/03/2024
Reference ID:
TT-0022
-
Brand Representative
1 week ago
Chelmsford, Essex, United Kingdom KC Talent Full timeBrand Representative - Weekly payColchesterAboutBrand Representative - Immediate Start - No Experience Required - Degree Not RequiredInterns WelcomeIf you are bored of having a job and want a career, then this is the opportunity for you we have entry level brand representative roles suitable for those with and without experience as full product training and...
-
Customer Services Executive
1 week ago
Chelmsford, Essex, United Kingdom Office Angels Full timeCustomer Services ExecutiveChelmsford, Essex£24,000 per annum + bonus (OTE up to £32k)Monday - Friday, 08:30 - 17:00Benefits Competitive salary, depending on experience, plus excellent bonus schemes Hybrid working possible after probation 28 days of annual leave (inclusive of public holidays) Regular team socials and events Professional working environment...
-
Sales Representative
1 week ago
Chelmsford, Essex, United Kingdom Atlas Recruitment Group Full timeSales RepresentativeOffice based full time - Chelmsford, EssexSalary: £24k + £12k target bonusPermanent positionThe Atlas Recruitment Group are currently recruiting for a Sales Representative to join a fast-growing team with huge ambitions. As a Sales Administrator you will conduct numerous qualitative discussions daily with the goal to confirm senior...
-
Customer Service Assistant
1 week ago
Chelmsford, Essex, United Kingdom Link Collective Full timeCustomer Service Assistant at Link CollectiveAre you looking for a new role in which to put your people skills to great use?Do you feel you would thrive within a supportive team in the workplace?We are looking for a person who is prepared to handle front of house customer care on site at our client events with a vibrant and personable natureResponsibilities:...
-
Customer Support Representative
1 week ago
Chelmsford, Essex, United Kingdom OEC Full timeAbout OECCheck all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop...
-
Sales Representative
5 hours ago
Chelmsford, UK, Essex, United Kingdom Kismet Kebabs Full timeTitle: Sales RepresentativeReports to: Sales ManagerBased at: Milton House, Maldon Road, Essex, CM3 6LFJob Purpose: Sales RepresentativeWe currently have a fantastic opportunity available for a full time Sales Representative, on a permanent basis, at our site based in Latchingdon, Essex.Key Responsibilities Working in the office full time, candidate may be...
-
Field Sales Representative
1 week ago
Chelmsford, Essex, United Kingdom Noble Recruiting Ltd. Full timeOur client, a leading independent food manufacturer based near Chelmsford, is recruiting an experienced sales representative to join their sales team. The successful candidate will have previous food industry sales experience and will work on building a new customer base to sell their range of products. The Job: Based in their office full time, unless...
-
Area Sales Representative
1 week ago
Chelmsford, Essex, United Kingdom BMS Engineering Recruitment Full time £30,000· Established merchant customer base of c.230 branches · Activity led field sales position meeting Branch Managers & Sales Staff daily · Operating with brand awareness as they key focus · Career progression opportunities Area Sales Representative The Role : Outstanding opportunity for an Area Sales Representative selling a wide range of wood screws...
-
Representatives - Sales Agents
1 week ago
Chelmsford, Essex, United Kingdom BMS Engineering Recruitment Full time £30,000Activity led field sales position meeting Branch Managers & Sales Staff daily Operating with brand awareness as they key focus Career progression opportunities Area Sales Representative The Role : Outstanding opportunity for an Area Sales Representative selling a wide range of wood screws into an existing customer base of over 230 accounts across the...
-
Field Sales Representative
1 week ago
Chelmsford, Essex, United Kingdom Thermal Guardian Ltd Full timeThermal Guardian Is a leading company in the renewable energy home improvements industry. Are you a dynamic and motivated individual with a passion for home improvement products? Thermal Guardian, a leading home improvement company specialising in energy saving home improvement solutions. We are seeking self-driven Sales Representatives to join our team. As...
-
Customer Service Administrator
1 week ago
Chelmsford, Essex, United Kingdom Prime Appointments Full timeA dynamic technology & communications company in Chelmsford is looking to recruit a Customer Service Administrator working Monday - Thursday and a 5pm finish on a Friday (37.5 hours a week).Paying £11.00 per hour and this is a temporary - permanent position starting asap.This Customer Service Administrator would suit a confident, organised person with a...
-
Hospital Representative
1 week ago
Chelmsford, Essex, United Kingdom IQVIA Full timeHospital Representative Do you want to start your career with one of the most renowned multinational pharmaceutical companies? Are you a curious selfstarter prepared to take risks to hit targets?_IQVIA is recruiting nationwide for highly motivated and experienced Hospital Representatives to cover the London territory area.This is an exciting opportunity for...
-
Customer Service Advisor
1 week ago
Chelmsford, Essex, United Kingdom euroloo - Portable Toilet Hire Full timePart time - salary £14,500 per year + Performance BonusWe are recruiting for a Customer Service Advisor to join our friendly team based in Great Baddow. This is a great opportunity for someone who wants to learn or build on their customer service and complaint handling abilities in a busy trade environment.As one of our Service & Complaints Advisors you...
-
Customer Service Advisor
1 week ago
Chelmsford, Essex, United Kingdom Prime Appointments Full timeCustomer Service Advisor required to join a friendly team based in the outskirts of Chelmsford (transport required).Paying £25,000 per annum working Monday: 8am - 5:30pm Tuesday-Friday: 8:30 - 5:30pmYour key duties in this Customer Service Advisor role will include but are not limited to:Advising customers on our range of storage solutions for home and...
-
Customer Service Administrator
1 week ago
Chelmsford, Essex, United Kingdom Adecco Full time**CUSTOMER SERVICE ADMINISTRATORLocation:ChelmsfordSalary:Depending on experienceHours: Mon-Thurs 8:30am-5pmFri 8:30am-3:45pmBenefits:25 days holiday plus bank holidays, excellent pension, death in service and company social eventsHere at Adecco Chelmsford, we have an exciting new position for one of our clients. We are looking for a Customer Service...
-
Customer Services Assistant
4 weeks ago
Chelmsford, Essex, United Kingdom Essex County Council Full timeCustomer Services AssistantPermanent, Full Time and Part TimeUp to £23,344 per annum (FTE)Location: Chelmsford and surrounding areasWorking Style: Fixed-base worker Come and join us in Libraries where we're starting to reimagine what our libraries are going to be and help our present and future customers have the best experience possible.We are currently...
-
Customer Services Assistant
3 weeks ago
Chelmsford, Essex, United Kingdom Essex County Council Full timeCustomer Services AssistantPermanent, Full Time and Part TimeUp to £23,344 per annum (FTE)Location: Chelmsford and surrounding areasWorking Style: Fixed-base worker Come and join us in Libraries where we're starting to reimagine what our libraries are going to be and help our present and future customers have the best experience possible.We are currently...
-
Customer Services Assistant
1 week ago
Chelmsford, Essex, United Kingdom Essex County Council Full timeCustomer Services AssistantPermanent, Full Time and Part TimeUp to £23,344 per annum (FTE)Location: Chelmsford and surrounding areasWorking Style: Fixed-base worker Come and join us in Libraries where we're starting to reimagine what our libraries are going to be and help our present and future customers have the best experience possible.We are currently...
-
Customer Service Associate
1 week ago
Chelmsford, Essex, United Kingdom Paramount TRM Full timeAbout usParamount TRM is a small business in Chelmsford, CM1. We are professional and agile.Our work environment includes: Modern office setting Growth opportunitiesJob Title: Customer Service AssociateLocation: ChelmsfordCompany: Paramount TRMWe are seeking a highly motivated and experienced Customer Service Associate to join our team. As a Customer Service...
-
Customer Service Manager
4 weeks ago
Chelmsford, Essex, United Kingdom Success Recruit Ltd Full timeSuccess Recruit are currently working with a dynamic construction company based in Central Essex, who are looking to recruit a Customer Service Manager that will oversee the efficient management of the service team ensuring policies, processes and reporting is in line with business performance, management, and expectations. The successful Customer Service...