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Ambulance Care Assistant

3 months ago


Norwich, Norfolk, United Kingdom EMED Group Full time
We have fantastic opportunities for Ambulance Care Assistants to join our teams in Snetterton, Norwich.


We are looking for enthusiastic, care focused individuals that have a keen interest in health care, working from our Snetterton base on our Norfolk Non-Emergency Patient Transport Services contract.

Some of the benefits can you expect.

  • Annual salary of £21, based on 40 hours per week)
  • 40hrs per week
  • Career development
  • Comprehensive induction with full training programme
  • People's Pension
  • Employee's Assistance Programme (EAP)
  • Paid holiday
  • Wage Stream
  • Free Uniform
  • Free DBS

Main Duties:

  • You will be responsible for the care and safe transportation of nonemergency PTS patients.
  • Ensuring timely transportation to and from appointments at hospitals, treatment centres day units or other places of care. At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices.
  • To undertake a full range of PTS duties including stretcher work and wheelchair clamping; Competence in patient assessment, manual handling and moving of patients.
  • Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness. Carry out daily vehicle checks and report defects promptly in accordance with service instructions.
  • Complete all statistical information and patient journey records neatly and on time as instructed.
  • Ensure the patient's home is secured if left unattended and maintain the security of, when entrusted with responsibility for, valuables including money and personal belongings whilst the patient is in the post holder's care.
  • Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public.
  • Full Driving licence with no more than 6 penalty points held for more than two years.
  • Diplomatic and Negotiation skills.
  • The ability to work on your own initiative.
  • Good organisational and communication skills.

About Us:


The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group.

We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots.

Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.


EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.