Warrant Officer

1 week ago

Hull, Kingston upon Hull, United Kingdom Engage Services Full time

Self Employed Resolution Warrant Officer,

Covering LOCATION

We are expanding our self-employed field based operations team


Here at Engage (part of Marston Holdings Group) we offer high quality field services to a range of blue-chip organisations in the utility and public sectors.

To ensure our continued success we believe in the people who work for us, and this is where you come in.

We are currently looking for a/number of Resolution Warrant Officers.


Our Self Employed Resolution Warrant Officers are skilled contractors, who not only are experts in debt collection, but have the training to be the best Warrant Officers in the industry.

We are able to offer locksmith training to contractors at a fee, this will mean giving contractors more skills and tools to progress in the industry an ensure warrants you work on go ahead as smoothly and professionally as possible.

This exciting work gives flexibility and variety with everyday being different.

What are we looking for?
The role requires you to have a proven track record dealing with customers and people on a daily basis. Experience in a debt environment would be beneficial but not a necessity.

You will be contracting on behalf of Engage clients who are major household names, including large utility and financial services companies.

As a self-employed Resolution Officer you will be visiting properties to resolve debt issues.

The successful contractor will be a great communicator, and have the ability to work alone. Having a self-employed field based background would be of an advantage.

You will be confidence in leading a team of support staff on warrants of entry and have the ability to review and understand customer vulnerabilities.

Strong customer service skills are a must, with organisational skills to plan workload.

Responsibilities


As a self-employer agent you will be responsible to plan your work load day to day in the field, and ensure the Warrant team on site is briefed on each job and manage a successful outcome on all jobs.

You will resolve debt cases/accounts directly with the customer, and ensure data protection is adhered to at all times.

It will your responsibility as the Resolution Warrant Officer to ensure all data and information is collected and recorded accurately in a timely manner.

Self-employed agents need to be proactive in their approach, you will be visiting premises to establish occupier details, confirm meter readings and to make contact with customers where remote communication methods have failed.


What you will need.

  • A full driving licence
  • A clean DBS
  • A healthy credit history (we will consider adverse circumstances where arrangements have been entered to)
  • Good organisation and time planning skills
  • Strong Communication skills to be able to communicate effectively and professionally with all customers and clients.
  • To work effectively and professionally
  • Work Proactively
  • Identify and appropriately deal with all disputes in line with procedure.

What we offer contractors for this work.

  • We pay a basic day rate of £ £170.00 Per day depending on skill sets.
  • Opportunity to complete a Locksmith course taking the day rate to £170.00.
  • Provider of Locksmith Qualifications
  • Flexibility; as a selfemployed agent you control when you work, all we ask in return is notice of your availability

Who you will be working for.
Engage (part of Marston Holdings Group) we are FCA authorised/accredited contact centre and field solutions business. We currently conduct over 40,000 visits to properties every month.

We are a technology driven, innovative field services provider working across many industries from Utilities, Financial Services and Public Sector to name a few.

Our team of employed and self-employed agents, cover the whole of the UK including both Northern Ireland and the Republic of Ireland as well as the Islands off the mainland UK.


Our reputation has grown over time to be one of the leading suppliers of these services to the UK utilities market; something that we're hugely proud of.

As an outsourced service provider, it's important that our clients trust us to deliver services; often dealing with very sensitive cases, whilst protecting their brand at all times.

We achieve this by having a dedicated team of customer-centric professionals.

Job Type:
Freelance

Salary:
£120.00 per day

COVID-19 considerations:
All Warrant Officers work to strict social distancing and infection control protocols

Work Location:
One location

  • Administrative Officer

    1 week ago

    Hull, Kingston upon Hull, United Kingdom Ministry of Justice Full time

    Salary 1- £22,940Number of jobs available - 2Detail of reserve list - 12 MonthsRegion - North EastCity/Town - HullBuilding/Site - HULL & HOLDNESS MAGISTRATES HULL, HU1 1RDGrade - AOOrganisation Grade for MoJ - AOPost Type - PermanentWorking Pattern - Full Time, Part Time, Part Time/Job Share, Flexible WorkingRole Type - Operational DeliveryJob description...

  • Field Agent

    2 weeks ago

    Kingston upon Hull, United Kingdom Resolvecall Full time

    Field Agent / Warrant Officer based in Hull. Do you have a full driving licence and access to a vehicle for work? Are you interested in a 4-day working week? Would you love to work outdoors? If the answer is yes, then we have an excellent opportunity for you! - _________________________________ **SALARY**: Basic salary of **£24,028.68** plus £2,400...

  • Administrative Officer

    4 weeks ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    Salary 1 - £22,940 Number of jobs available 1 - 2 Detail of reserve list 1 - 12 Months Region 1 - North East City/Town 1 - Hull Building/Site 1 - HULL & HOLDNESS MAGISTRATES HULL, HU1 1RD Grade 1 - AO Organisation Grade for MoJ 1 - AO Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type...

  • Administrative Officer

    3 days ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    Salary 1 - £22,940 Number of jobs available 1 - 2 Detail of reserve list 1 - 12 Months Region 1 - North East City/Town 1 - Hull Building/Site 1 - HULL & HOLDNESS MAGISTRATES HULL, HU1 1RD Grade 1 - AO Organisation Grade for MoJ 1 - AO Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type...

  • Administrative Officer

    3 days ago

    Kingston upon Hull, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 348532**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- M oJ Grade AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...

  • Administrative Officer

    2 weeks ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    **Administrative Officer - Kingston Upon Hull Combined Court Centre - 70381** **£21,775** **Kingston-upon-Hull**: New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Existing Civil Servants moving at the same grade will retain their existing remuneration package. **Background** Good administrative staff with excellent...

  • Administrative Officer

    2 weeks ago

    Kingston upon Hull, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 266043**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Senior Administration Officer

    3 weeks ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    **Senior Administration Officer - Yorkshire & the Humber - Hull - 77648** **£23,637 - £29,046** **Kingston-upon-Hull**: **Overview of the job** This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work of the...

  • Senior Administration Officer

    2 weeks ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    Salary 1 - £24,228 - £30,208 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Yorkshire and the Humber City/Town 1 - Kingston-upon-Hull Building/Site 1 - NPS BARCLAYS HOUSE HULL, HU1 1RN Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 3 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Part...

  • Senior Administration Officer

    2 weeks ago

    Kingston upon Hull, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 338011**Salary**: - £24,228 - £30,208- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Part-time**Number of jobs available**: -...

  • Senior Administration Officer, Yorkshire and The

    2 weeks ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    **Senior Administration Officer, Yorkshire and the Humber Probation Service, HMP Hull - 74981** **£23,637 - £29,046** **Hull**: **Overview of the job**: This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work...

  • Senior Administration Officer

    3 weeks ago

    Kingston upon Hull, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 306860**Salary**: - £23,637 - £29,046- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • Senior Administration Officer, Yorkshire and The

    2 weeks ago

    Kingston upon Hull, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 290271**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Receptionist - Yorkshire and The Humber Probation

    6 days ago

    Kingston upon Hull, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 339648**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time**Number of jobs available**: -...

  • Receptionist

    4 days ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    **Receptionist - Yorkshire and the Humber Probation Service - Hull and the East Riding - Hull - 75220** **£20,126 - £23,182** **Hull**: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need. **Overview of the job** This is an administrative role based within the Probation Service (PS) Directorate in...

  • Receptionist - Yorkshire and The Humber Probation

    2 weeks ago

    Kingston upon Hull, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 347373**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time**Number of jobs available**: -...

  • Receptionist

    2 weeks ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    Salary 1 - £20,126 - £24,225 Number of jobs available 1 - 2 Detail of reserve list 1 - 12 Months Region 1 - Yorkshire and the Humber City/Town 1 - Kingston-upon-Hull Building/Site 1 - NPS BARCLAYS HOUSE HULL, HU1 1RN Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Part...

  • Usher

    2 weeks ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    **Usher - Hull Combined Court Centre - 73973** **£20,126** **Kingston-upon-Hull**: - New recruits to the Civil Service joining MoJ are expected to join at the band minimum.- Existing Civil Servants moving at the same grade will retain their existing remuneration package.**HM Courts and Tribunals Service** **Job Title: Usher** **Pay Grade:...

  • Usher - Hull Combined Court Centre

    2 weeks ago

    Kingston upon Hull, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 284090**Salary**: - £20,126**Job grade**: - Administrative Assistant- AA**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Case Administrator

    2 months ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    **Case Administrator - Yorkshire and The Humber Probation Service - Hull - 71715** **£19,087 - £23,182** **Hull**: **Overview of the job** This is an administrative job within the National Probation Service. **Summary** The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and service users...

  • Case Administrator

    2 months ago

    Kingston upon Hull, United Kingdom Ministry of Justice Full time

    **Case Administrator - Yorkshire and the Humber Probation Service - Hull - 72235** **£19,087 - £23,182** **Kingston-upon-Hull**: **Overview of the job** This is an administrative job within the National Probation Service. **Summary** The jobholder will provide administrative support within the National Probation Service (NPS), ensuring that staff and...