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Wholesale Service Assistant
2 weeks ago
Asda On the Move - Accounts Assistant
The Account Assistant will play an important part in helping to deliver the very best service on a consistent basis to support the customers' operating model which in turn will deliver a great experience to our customers, aiding the achievement of Asda's sales/ margin/ EBITDA expectation.
Your Role
The role will provide many opportunities to further develop both your technical and behavioural capabilities with various study support schemes available and a wealth of experience and knowledge across the department.
The main duties will include:
- Supporting the wider team in the development and execution of the AOTM/ New Formats & Channels strategy.
- Preparing data, analytics, and commentary, for regular reporting on performance metrics.
- Facilitating the management of queries and requests from our customers.
- Supporting the implementation of the new store development programme.
- Working cross functionally and collaboratively within the AOTM/ New Formats & Channels team. Day to day work will include regular interaction with range planning, logistics/ transport, supply chain, finance, and other functions of the Asda business.
- Incorporating feedback into ways of working to ensure the AOTM service model is effective, efficient, and consistently delivers to the needs of the customer.
About you
- A background in retail and/or an operational environment is required.
- Communicating and Influencing
- The individual should be able to demonstrate excellent organisational and time management skills.
- Confident with Microsoft programmes, including PowerPoint and Excel.
- Strong attention to detail.
- Ability to analyse data and provide structured commentary/ assessment.
- The ability to work collaboratively and cross functionally (internally and externally) is essential.
- Proactive and positive attitude with a flexible style of work ethic.
5 days a week, Monday - Saturday on a 1 in 4 Saturday basis.
Mix of working in the office and from home.
Competitive salary plus benefits.
Line manager - Thomas Clark
You will also get an excellent benefits package including;
- Discretionary company bonus
- Company pension up to 7% matched
- 10% colleague discount, free parking, and many additional rewards.
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