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Client Host
7 days ago
Client Host - JLL London - City/Canary Wharf/Soho
Responsibilities
- Cover JLL Front of House and Reception services with JLL London office.
- Welcome Meet and greet for all visitors and clients
- Assist with internal/External bookings as required with full meeting room accountability.
- Ensuring that all JLL meeting rooms, services, VC, facilities and public areas are set and maintained to the expected JLL standards.
- Ownership and ability to facilitate room set ups including moving flexible furniture
- Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
- Comply with the JLL
- Front of House Services Standard Operating Procedures
- Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required
- Maintain a strong awareness of business activity & communicate all updates with regional team members.
- To provide support as requested by the Client Services Lead and/or other support teams.
Skills & Experience
- Experience of working within a Corporate or 5* Hotel Reception environment
- Independent and selfmanaging worker
- Strong customer service skills
- Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
- Ability to use initiative and remain calm under pressure.
- A strong team player with the ability to multitask & prioritise work commitments.
- Flexible approach to departmental requirements.
- Good educational background & a solid command of written & spoken English
- Good sense of humour & an approachable personality
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