Client Host

7 days ago


London, Greater London, United Kingdom Integral UK Full time

Client Host - JLL London - City/Canary Wharf/Soho

Responsibilities

  • Cover JLL Front of House and Reception services with JLL London office.
  • Welcome Meet and greet for all visitors and clients
  • Assist with internal/External bookings as required with full meeting room accountability.
  • Ensuring that all JLL meeting rooms, services, VC, facilities and public areas are set and maintained to the expected JLL standards.
  • Ownership and ability to facilitate room set ups including moving flexible furniture
  • Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
  • Comply with the JLL
  • Front of House Services Standard Operating Procedures
  • Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required
  • Maintain a strong awareness of business activity & communicate all updates with regional team members.
  • To provide support as requested by the Client Services Lead and/or other support teams.

Skills & Experience

  • Experience of working within a Corporate or 5* Hotel Reception environment
  • Independent and selfmanaging worker
  • Strong customer service skills
- a great networker

  • Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
  • Ability to use initiative and remain calm under pressure.
  • A strong team player with the ability to multitask & prioritise work commitments.
  • Flexible approach to departmental requirements.
  • Good educational background & a solid command of written & spoken English
  • Good sense of humour & an approachable personality

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