Customer service Advisor
2 weeks ago
Ref
Job Type
Permanent
Location
Gateshead
£22500 per annum
Consultant
Josh Homans
About the Role
Due to continued success, our client is now looking to recruit a number of Customer Service Advisor'sto join their Customer Relationship Team In Gateshead.
If you love customer service and are motivated by helping,this is the role for you.Starting Salary: £22,500 an OTE of around £24,500 - Amazing benefits including 25 days holiday, Healthcare plus more... Hours: Monday to Friday 8am till 5pm or 9am till 6pm - No evenings or weekends
- Taking calls, emails from existing clients
- Being the first point of contact for queries and advice whilst objection handling to the up-mostof your ability.
- Working alongside multiple departments to gather feedback from clients, whilst sharing best practise.
- Analysing client activity data and reports
About the Role
Due to continued success, our client is now looking to recruit a number of Customer Service Advisor'sto join their Customer Relationship Team In Gateshead.
If you love customer service and are motivated by helping,this is the role for you.Starting Salary: £22,500 an OTE of around £24,500 - Amazing benefits including 25 days holiday, Healthcare plus more... Hours: Monday to Friday 8am till 5pm or 9am till 6pm - No evenings or weekends
- Taking calls, emails from existing clients
- Being the first point of contact for queries and advice whilst objection handling to the up-mostof your ability.
- Working alongside multiple departments to gather feedback from clients, whilst sharing best practise.
- Analysing client activity data and reports
- Motivated to succeed, enthusiastic, bubbly, vibrant, confident, dedicated, proactive and driven.
- A self-starter attitude with the ability to multi-task, work under pressure and meet deadlines,
- Ability to work individually and as part of a team
- Strong Customer service background whether this be over the telephone or face 2 face via online channels.
- Good interpersonal skills and the ability to build rapport at all levels
- Excellent organizational and time management skills
- Excellent verbal and written communication skills
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