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International Student Ambassador
3 months ago
The opportunity
Working with the Global Student Advisory Service, you will provide assistance to new international students from the time that they enrol, when they arrive in the UK and throughout the first months of their studies. You will answer queries, direct students to appropriate services, advise on UK and University processes and help students adjust to British culture and student life. You will provide support primarily to students commencing courses in September and January , with additional duties throughout the year where required.What you'll do
You will assist in setting up and delivering the international student Welcome Event, as well as other events throughout the year, organising students and answering student queries. You will assist in welcoming students, giving them general advice about university life and Cardiff and answering their questions. Advice will include unfamiliar UK procedures such as opening bank accounts, registering with a doctor, finding accommodation, enrolment etc. You will be responsible for signposting students and referring any complex/sensitive student issues to the Global Student Advisory Service. You will take groups of international students on tours around campus. Students will be shown and given information about the buildings and facilities on campus including ICT/learning facilities, Students Union, Student Services, Global Lounge, I-Zone, schools and Sports facilities etc. You will respond to urgent calls for assistance from the Global Student Advisory Service.What we are looking for
Knowledge of international cultures and religions and an understanding of issues facing international students studying in the UK. Excellent knowledge of Cardiff Metropolitan University facilities and have the ability to clearly promote and describe them to students in a positive manner. Knowledge of Cardiff, its transport systems and services available to students, as well as knowledge of UK Higher education procedures e.g. enrolment. An understanding of equality and diversity issues. Effective verbal and written communication skills and an ability to provide constructive feedback. Excellent time management and organisational skills and an ability to work effectively as an individual and as part of a team. The ability to support and communicate with people of varying backgrounds in a friendly and patient manner and can enthuse and motivate others. The ability to contribute to group presentations where necessary and lead small groups in activities. Ability to act as a responsible member of the Global Student Advisory Service and be a positive role model for international students. A commitment to improving cultural awareness at the university and to equal opportunities.Why join Cardiff Metropolitan University?
In , the University was named The Sunday Times 'Welsh University of the Year '; in it became the Times Higher Education 'UK and Ireland University of the Year '; and in it was ranked the top university in the UK in the People and Planet Green League.
Our Global Engagement team has a strong reputation for delivering high quality and impactful services to enable an excellent experience for both students and staff. We believe our employees are our biggest asset and we see investing in talent as vital to sustainable growth and success. We are therefore committed to improving and developing our colleagues and offer a wide range of personal and professional development opportunities including internal training courses, UK networking events and overseas staff exchanges.
We are a values-based University. We are proud of our culture and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support each other, we are kind to one another, and we are one team; we are One Cardiff Met. We encourage and embrace inclusion that enables everyone to feel respected and able to perform at their best.
In addition, the University offers highly competitive terms and conditions including:
Membership of the Local Government Pension Scheme with generous contributions. Award winning sports and fitness facilities with subsidised membership, plus subsidised physiotherapy/complementary therapy/sports massage. Access to all library facilities. Salary sacrifice schemes including cycle to work. Free family access to our independent specialist wellbeing support provider, Health Assured.If you would like to talk with us about this opportunity please contact the International Student Advisory Service at or phone .
Job application Writing Workshops:
It is advised that you seek application advice from the Career's Service before submitting your application form to increase the chance of being shortlisted for interview. The Careers Service will be running an online job application writing workshop for those students interested in applying for the position. To book a place on one of the workshops please click on the following hyperlink:
Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.
The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.
Further information
Visit our staff recruitment website for information about working for us, our culture, benefits, work-life balance and our career progression and development opportunities.
