IT Engineer

1 week ago

Daventry, Northamptonshire, United Kingdom The ONE Group Ltd Full time

Great chance for an IT Support Technician to join a rapidly growing business in the health and wellbeing sector and to work a full time, 4 day week role.

You will never work a Monday again, Tues-Thurs you will work till 8.00pm and Friday 9-5 so a 3 day weekend every week.

You will work alongside a great IT Manager and gain great exposure to the latest Microsoft Cloud technologies. Great transitional role for a 1st/2nd line support person looking to shadow an IT Manager and become a fully-fledged IT Infrastructure Engineer

Role/Responsibilities

1st & 2nd line support for 60+ users in line with good practice.

Hyper-V based servers operating in a mixed cloud/site array of services.

Serving as the first point of contact for IT support within the organisation for 1st line / day zero issues.

General IT systems operations: Installing, configuring, and maintaining systems & services.

Diagnosing and troubleshooting software and hardware issues.

Repairing and replacing damaged computer and network components.

Ensuring the security of client and server computers via security & maintenance systems.

Liaise with existing and potential vendors to organise service delivery within SLAs/Contracts.

Maintaining and updating technical documentation regularly, including annual inventory checks.

Testing new hardware and software solutions before full-scale installation.

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