Learning Experience partner

2 weeks ago

Woking, Surrey, United Kingdom Kfc Full time

Welcome to KFC.

Takeone man with a big idea, add 11 herbs and spices, grit, ambition, and bucketsof heart – you've got KFC.

Since1939, we've been bringing finger lickin' good chicken to the world, and todaywe're proud to be in over 1000 communities across the UK & Ireland. Butwithout our people, none of it would be possible. Just like our recipe, they'reall original.

Joinus. Bring it. And together, we can be part of something truly extraordinary.

Bringing it to the role.

In this role you'll lead your team to design and deliver abrand wide internal communications strategy, oversee engagement and experienceprojects and our award-winning events calendar. You and your team will be theinternal voice of our brand, building brand love and loyalty amongst our 30,000+employees, keeping them connected to the brand, engaged, and entertainedthrough creative content, witty conversation and most likely...GIFs. You'll alsotap into our incredible employees to unlock powerful story-tellingopportunities and support the wider employer brand strategy activations.Alongside this, you'll lead the way on an exciting events calendar, includingowning the end-to-end organisation and delivery of our award-winning annual RGMFest Conference with 1,500+ attendees

This is a uniqueopportunity within a growing team at one of the largest, best-loved brands inthe UK. The role offers immediate exposure to all areas of the business as youwork collaboratively with key stakeholders across the brand and support andadvise our executive leaders on all things comms.

What you'll do

As part of the People Experience team, you'llcreate, and execute our brand wide internal communications, engagement, andevents strategy, including creating an effective channel strategy that deliversthe right information, to the right audiences, through the right channels, atthe right time You'll also work closely with cross functionaldepartments, global communications partners, franchise partners and creativeagencies to source and develop brand news and stories and best practice fromacross the organisation. We love data – you'll analyse the effectivenessof channels to improve employee communications and provide insights on the mosteffective ways to reach employees. As an ever-evolving brand, withcross-functional working in its DNA, you'll be delivering an annual calendar ofevents, as well as ad hoc proactive and reactive organisational announcements. We're United By The Bucket – and our heritage:management of internal campaigns for initiatives such as International Women'sDay, Pride, Mental Health Awareness Week in partnership with our Communities ofBelonging and aligned with the Equity, Inclusion and Belonging roadmap will becritical to success. Sharing is caring, and ensuring the influenceof the communications and events team is felt across the brand will be criticalto ensuring clarity, consistency, and quality of content across everytouchpoint, and in every corporate function. A key part of the role will be to oversee themanagement of our internal communication channels and platforms, includingemail, newsletters, monthly townhall meetings, digital screens and internalsocial media ensuring content is relevant, easy to engage with and distinctive. Alongsidethis, you'll lead strategic internal engagement projects, including the scopingand launch of an internal comms and engagement platform in partnership withother key cross functional stakeholders. As leaders in the corporate events space,you'll be leading the way and heroing our culture with award-winning eventsfrom inception to delivery, managing senior stakeholders, budgets, projectteams and agency partners.

What we'd love from you

ABOUT YOU

Enthusiasm about the brand is a must. We onlywant people who love KFC Great judgement mixed with maturity,flexibility and resilience are key qualities that we're looking for. Ability to communicate effectively withstakeholders at all levels of the business with ease. A team player who embraces the company values, andgets involved (rumour has it there's a pool table...) Ability to remain positive and motivated andinspire those around you. Remaining calm under pressure is a must and theability to balance multiple deadlines and projects whilst showing patience andresilience A clear focus on solutions. Meaning you'll beinquisitive, tenacious and determined - always looking for new ways to deliverground-breaking work. A first-class coach who puts their team firstand has a people focused mindset. Creativity is key At KFC, we love fresh, newideas. Out of the box, bold thinkers welcome

EXPERIENCE:

Previous experience leading the internal communications, PR or social media team. Demonstrable experience co-ordinating and delivering large scale events is critical. Demonstrable understanding of delivering large campaigns, transformational programmes and employee experience activities to large audiences. Proven competence to think at both a strategic and tactical level, demonstrated through the ability to formulate a strategy founded on data and analytics. First class, versatile copywriting skills. The successful candidate will be able to adapt instantly to the KFC tone of voice or flex dependent on executive voice, with flawless grammar, spelling and punctuation. Creativity and imagination, but with a sharp eye for detail, ability to prioritise, work collaboratively, respond to feedback, see the bigger picture and stay calm under pressure. Good organisational skills and time management. Strong ability to build relationships, influence and collaborate constructively with stakeholders across all areas of the organisation. Ability to investigate, analyse and contextualize complex issues, identify key points to be addressed and develop effective, practical, and simple plans to resolve problems. Ability to multitask leading multiple different projects and work under pressure, with changing priorities, tight deadlines and budgets. Experience with Microsoft Office, particularly Microsoft PowerPoint

Be Original.

AtKFC, everyone gets a seat at our table. Since we landed in the UK in 1965,we've fed our people's potential – to be their best selves, make a differenceand have fun.

Becauseit's not just what you do at KFC. It's the way you do it. Unapologetically you,undeniably original.

You'llwork with colleagues who all bring their originality to the table: theirenergy, spirit and sizzle and make every day high flyin' and high fryin'.

Asa multi-billion-pound business with over 1000 restaurants, we take ambitionseriously. You'll be treated with respect and supported in everything you do asyou roll up your sleeves and play your part in bringing finger lickin' goodchicken to our customers. And whatever your journey looks like, we'll help youget there. From flexible working to the chance to earn qualifications, we gotyou. There are all kinds of opportunities at KFC.

Buckets of Benefits

A career with KFC offers much more thanjust fantastic earning potential. We reward achievement with amazing incentivesand benefits, including:

Flexible,hybrid working with our Restaurant Support Centrelocated in Woking, Surrey – a 24-minute train ride from London Waterloo.Depending on job requirement, travel across the UK & Ireland may berequired. Generouspension with up to 11% company contribution 'Fri-Yay'time – finish up at 1pm every Friday, allyear round. LiveWell Days - 5 days per year to disconnect from ourday-to-day (in addition to 25 days annual leave and bank holidays).

o You can buy or sell up to 5 extra days of yourcore annual leave allowance each year.

o After 5 years' service, annual holidayallowance increases to 30 days.

Bonus – Wework hard and do our best work to succeed together. When the company andindividual goals are reached, you'll be rewarded through our bonus scheme. Wellness – Wewant you to be your best self, so you'll have access to lots of wellbeinginitiatives and programmes, including Telus Health, and 1:1 Mental Healthcoaching sessions with our partner Sanctus. Privatehealthcare , including access to Digital GP, withthe option to increase to include family cover.

o Flexible and Voluntary benefits includingDental Insurance, Health Screening and Gym Discounts.

Insurances –All colleagues are covered by our life and income protection insurance whichprovides protection and peace of mind. StudySupport may beavailable for job-related qualifications. ParentalLeave – We offer enhanced paid leave andflexible return to work options for those important times. ColleagueDiscount – If you love KFC as much as we do,you'll received a 25% discount.

Our Commitment to You

Ourcustomers come from all walks of life and so do our teams. We value,support, and celebrate the things that make Team KFC authentic and original andall candidates – regardless of age, background, ethnicity, gender, ability,religion, or sexual orientation.

Wewelcome applications from underrepresented groups in our industry such aswomen, people with disabilities, ethnic minorities and members of the LGBTQ+community.

Tomake your journey with us accessible and tailored to your needs, we encourageyou to let us know if you'd like any additional support with your application,have a disability or condition that may affect your performance during yourrecruitment process, or any other requirements.

Neurodiverse? Our accessibility toolbar can support youwhen you apply.

Ready to apply?

Ifyou are ready to bring your passion, skills, and dedication to KFC, weencourage you to apply now. We look forward to welcoming you to our team andembarking on this extraordinary journey together. Bring it.

Don'ttick all the boxes? Don't worry. If you don't match all the criteria for therole and still think you'd be a great fit, we'd love to hear from you.

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