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Support Services Officer
1 week ago
Position:
Support Services Officer (Highway Services)
Location:
Meadowfield (County Durham)
Reporting to:
Senior Support Services Officer
About Us:
Join our team as a
Support Services Officer (Highway Services) and play a crucial role in providing technical, project-based, and administrative support to the Highway Services management team.
Your contributions will directly impact the efficiency and effectiveness of our front-line staff, ensuring smooth service delivery to our community.
Role Overview:
As a Support Services Officer within Highway Services, you'll be responsible for providing a wide range of administrative and technical support to the senior management team.
Your role will contribute to the success of projects, maintain records, and facilitate efficient communication and coordination.Key Responsibilities:
- Provide technical and projectbased administrative support to Highway Services senior managers
- Maintain files, records, reports, room bookings, and meeting minutes
- Collaborate with Support Services staff to ensure efficient support for frontline teams
- Assist managers with resources such as spreadsheets, charts, reports, and external data
- Manage IT bookings and set up equipment for meetings
- Ensure confidentiality while handling confidential reports and information
- Contribute to the professional and proactive approach of the Highway Services team
Common Duties and Responsibilities:
- Ensure quality standards, performance, and service quality are monitored and maintained
- Establish and manage team communication systems for effective information sharing
- Uphold professional practice standards aligned with service objectives
- Manage health and safety in line with relevant policies and procedures
- Provide vision and leadership within the team, ensuring effective systems and policies are in place
- Manage budgets (if applicable) to ensure value for money and financial control
- Embrace equality and diversity principles and promote a just society
- Maintain confidentiality and security of information in compliance with policies
- Participate in the induction program to become effective in your role
Person Specification:
-
Qualification: NVQ Level 3 in Business Administration or equivalent (essential)
-
Experience: Experience in administrative support services and ability to work independently (essential)
-
Skills/Knowledge: Practical knowledge of local government administration processes, excellent communication, and IT proficiency (essential)
-
Personal Qualities: Positive attitude, flexibility, and proactive approach (essential)
Desirable Qualifications and Experience:
- Experience in electronic system development and Oracle
- Familiarity with Civil Engineering and Construction activities
- Typing Qualification
Desirable Skills/Knowledge:
- Knowledge of data protection act and Highway working practices
- Familiarity with Quality Management Systems
Job Type:
Temporary contract
Salary:
£10.98 per hour
Benefits:
- Company pension
Ability to commute/relocate:
- Durham, Durham: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 1 year (required)
Work Location:
In person
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