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Linen Porter

3 months ago

London, Greater London, United Kingdom Number Sixteen - Housekeeping Full time

Are you ready to embark on an exciting journey with Firmdale Hotels? We are thrilled to extend an invitation to passionate individuals to join our esteemed team at Number Sixteen Hotel, where hospitality meets excellence.

As a Linen Porter, you will play a pivotal role in maintaining the impeccable standards our guests have come to expect.


As a Linen Porter at Number Sixteen Hotel, you will be an integral part of our dedicated team, ensuring that our guest rooms, public areas, and behind-the-scenes spaces are maintained to the highest standards of cleanliness and presentation.


Responsibilities:

  • Your primary responsibility will involve efficiently collecting and delivering linen throughout all hotel departments, guaranteeing seamless operations.
  • You will meticulously sort and separate used linen for return to our laundry team, while also keeping a keen eye on stock levels in linen cupboards to ensure smooth workflow.
  • This handson role thrives in a fastpaced environment, making teamwork essential. You will work alongside ambitious, friendly, and hardworking colleagues who share your dedication to excellence.
  • We are passionate about providing exceptional customer service. Your role will involve engaging with guests courteously and efficiently, embodying the Firmdale Hotels experience.

What you Need:

  • Ability to thrive in a fastpaced environment, maintaining composure and efficiency during peak periods.
  • Demonstrate a keen eye for detail, ensuring every task is completed to the highest standard.
  • A genuine passion for delivering outstanding customer service, going above and beyond to exceed guest expectations.
  • Maintain order amidst the hustle and bustle, prioritising tasks effectively and managing time efficiently.
  • Strong communication skills are essential for seamless collaboration within the team and when interacting with guests.

What We Offer:

  • We offer an hourly rate of £13.6
  • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
  • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
  • Discounted cinema tickets, gym membership, travel, retailers and restaurants
  • Generous 30% discount off food and drinks at our restaurants and bars
  • Complimentary meals on shift
  • Referral bonus scheme for recommending top talent
  • Flexible scheduling without split shifts
  • Dry cleaning service for work attire and discounted personal dry cleaning
  • Enhanced holiday allowance based on length of service
  • Season ticket loan for convenient commuting
  • Ongoing training, professional development, and fully funded English lessons
  • Regular social events, team activities, and fitness sessions
  • Benefits like cycle to work scheme and annual long service awards
  • One allocated paid day per year for volunteering work
  • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
  • And much more

Why join Firmdale Hotels?


Firmdale Hotels is an international award winning group comprising of 11 high end luxury hotels and 8 bars and restaurants in London and New York.


We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done.

To name a few of our recent awards and accolades:

  • Ham Yard Restaurant two prestigious AA rosettes in 202
  • Dorset Square Hotel an AA rosette and an AA breakfast award 202
  • Conde Nast Traveller 2023 Top Hotels in London, The Soho Hotel and Ham Yard Hotel
  • Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality
  • Manager of the year
  • Laura Sharpe, Cateys 201
  • Hotel of the year
  • Group
  • Cateys 2018


Join us at Number Sixteen Hotel and become part of a team that celebrates diversity, creativity, and a shared commitment to excellence.


  • In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage._

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