Customer Service Executive

1 week ago


Peterborough, Peterborough, United Kingdom DHL Supply Chain Full time

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position:
Customer Service Executive

Location:
Peterborough

Contract Type:
Fixed Term (10 Months)

Shift pattern:
Day time only (Mon -Fri) 37.5 hrs a week

Closing Date: 17th March 2023

Criminal Check required:
No


Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changeswe're looking for you.

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, "Best Place to Work."

If this sounds like a team you'd like to joinkeep reading.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;

  • To manage the day to day event vehicle requests from internal events team, client contacts and their third party agencies.
  • Matching vehicles to requests, arranging transporters, specification sheets, ad hoc items as requested
  • Ensuring systems are updated and all parties communicated to in timely manner
  • Manage request sign off procedure ensuring vehicles/transport is booked to correct contract for invoicing.
  • Support vehicle ordering to ensure latest models are available for event usage.
  • Manage Ford of Europe CV fleet, setting up orders, conversions, bookings where required and being main point of contact for client.
  • Support wider team in peak times/holiday cover.
  • Work to client and internal KPIs.
You won't find another job like the one you'll find with DHL Supply Chain.

Now, here's what we need from you:

  • Industry and administrational experience
  • 2 years in customer service role Desirable
  • Strong Interpersonal/communication skills
  • Strong organisation/planning/prioritisation skills
  • Strong attention to detail
  • Excellent communication skills both written and verbal
  • Computer literate (Microsoft Excel VLOOKUP's etc.)
  • Flexible and can do attitude
  • Takes ownership with strong problem solving skills
  • Reporting skills
What will you get in return?


As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, cycle to work scheme and financial education.

You and your family can access our benefits portal on the go, with hundreds of retail and lifestyle discounts including affordable refurbished and recycled technology and services such as free mortgage and Will advice.

We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more are hosted on our Benefits platform which you will have access as a DHL Employee.

What you'll need to do next?

The Company is committed to providing equality of opportunity for all employees.

Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect.

We will ensure that equality of opportunity maintains a high profile in our organisation.

  • Peterborough, Peterborough, United Kingdom Taskmaster Resources Ltd Full time

    Customer Service ExecutiveTaskmaster are currently looking to recruit an Customer Service Executive to join the expanding team of our well established client based within Peterborough.The Customer Service Executive's role will beto provide high quality customer service both relating to telephony, electronic, face to face and Reception support and other forms...


  • Peterborough, Peterborough, United Kingdom Aragon Direct Full time

    Peterborough Limited who trade as Aragon Direct Services and Vivacity Leisure are recruiting a Customer Service Executive to work as part of the Customer Services team based in Peterborough.The main purpose of this role is to provide high quality customer service in telephony, electronic, face to face and Reception support and other forms of customer contact...

  • Customer Services

    3 days ago


    Peterborough, Peterborough, United Kingdom ACS Staffing Solutions Full time

    Customer Services / Contact Centre / Call Centre /Customer Relationship Executive Peterborough£24-28k plus monthly commissionAre you a career driven professional looking to join a business where you can contribute towards its future success?We have a rare opportunity to join our established client, within a growth business area, where you will be a key...


  • Peterborough, Peterborough, United Kingdom Hometree Full time

    Customer Care Executive, Customer Care, Operations:Salary: Up to £22000 per annum or part time pro rata equivalent, depending on experienceReporting to:Customer Care Team Leader, OperationsRole type:Full Time or Part Time roles availableLocation:Remote first, in the Peterborough area. You must be willing to travel to the office once per monthIf you're a...


  • Peterborough, Peterborough, United Kingdom ACS Recruitment Solutions Ltd Full time

    Customer Relationship Executive at Peterborough £24-28k plus monthly commission Are you a professional interested in joining a company where you can make a difference to its future success? A position is available in our well-established client in a growing business segment. You will play a significant role in the initial setup and have the chance to...


  • Peterborough, Peterborough, United Kingdom Evess Group Full time £12 - £14

    Customer Service Executive Wixams, Bedford Contract £12-£14 per hour About the role The Customer Service Executive frequently works with the other Evess teams to offer assistance to customers, whilst collaborating with the Product and Design and Digital Marketing teams to create a voice or tone for communicating with customers. The role also includes...


  • Peterborough, Peterborough, United Kingdom Newstaff Employment Services Ltd Full time

    Newstaff Employment Services is recruiting for a Customer Sales Support Executive on behalf of client based in Luton, Beds. Working as part of a lively Customer Service Team, you will be providing customer service and sales support to internal and external customers. Duties to include: Cold/warm calling existing customers, arranging meetings for the...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    Brook Street is excited to present a leading national Financial Services organization in their quest for a dynamic Customer Service Team Leader.As a Customer Service Team Leader, you'll have a crucial role in guiding and overseeing a team to provide outstanding customer service for our range of products. Your input will be key in steering change, executing...


  • Peterborough, Peterborough, United Kingdom Bauer Media Group Full time

    Job Introduction:Our Team:The Customer Marketing Team is a diverse group of teams that create and implement award winning campaigns for the acquisition and retention of subscribers across all UK magazine brands. Encompassing a mix of age and abilities we are target driven in a busy working environment. Within the Customer Marketing Team the Customer...

  • Customer Service

    1 week ago


    Peterborough, Peterborough, United Kingdom King Carz - Peterborough (Westgate Office) - Taxi Booking Office Full time

    About usAt KingCarz, we are revolutionizing the taxi industry in the Peterborough area with our commitment to exceptional service, reliability, and convenience. As the leading taxi company operating in and around Peterborough, we pride ourselves on providing 24/7 transportation solutions to our valued customers.Our team of highly skilled and professional...

  • Customer Service

    1 week ago


    Peterborough, Peterborough, United Kingdom Amour Recruitment Full time

    Job description Do you enjoy speaking to customers on a daily basis?_ Are you technically minded?_ Have you got great keyboarding skills?_If so we have a great temp to perm opportunity working for one of our clients in.They are based Ferndown in Peterborough.Hours are 9pm 5pm Monday to Friday with no weekends.Rate is £9.79 per hour, rising to £10.47 per...


  • Peterborough, Peterborough, United Kingdom Hometree Marketplace LTD Full time

    About UsOver the next 30 years, our homes are going to be transformed - driven by powerful trends such as digitisation, decarbonisation and decentralisation - all of which will make our homes increasingly complex.Hometree intends to be the definitive partner for homeowners to manage the home of the future. We exist to make homeownership simple & sustainable,...


  • Peterborough, Peterborough, United Kingdom Lisa Wright Recruitment Full time

    Lisa Wright Recruitment are currently recruiting for a Customer Service Advisor to work for a company based in Peterborough, Cambridgeshire.The company are renowned in their field and pride themselves on providing a high level of service to their customers.This would be a great opportunity for someone who is looking to transfer their retail or hospitality...


  • Peterborough, Peterborough, United Kingdom British Sugar Full time

    In this apprenticeship, you will follow a Customer Service pathway, learning how to create best in class customer experience, working with our broad range of big brand customers. You will be an integral member of the team, learning how to manage and track customer satisfaction, administer sales, and resolve customers questions effectively, creating a...

  • Event Executive

    1 week ago


    Peterborough, Peterborough, United Kingdom Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Delta Hotels Peterborough, Peterborough Business Park, Peterborough, England, United Kingdom VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***The Event Executive is responsible for incoming enquiries, from conversion through to seamless transition to operations for...


  • Peterborough, Peterborough, United Kingdom Adecco Full time

    Adecco are looking for a customer service advisor to join a fast-growing utilities company in Peterborough City Centre. This role is suitable for someone with excellent customer service skills who is comfortable speaking to customers over the phone.This job role includes two shift patterns: 9am to 5:30pm and 12pm to 8:30pm. You will be required to work both...


  • Peterborough, Peterborough, United Kingdom Reed Business Support Full time

    Sales Support ExecutiveAre you an experienced Sales Support Executive? Do your talents lie in providing a fantastic customer service throughout the whole customer sales process? If the answer is yes please read on.My client is looking for a Sales Support Executive to join their existing team and really make their mark.As their new Sales SupportExecutive,...


  • Peterborough, Peterborough, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Are you seeking a Monday to Friday Customer Service role? Do you have customer facing experience in a retail setting or similar or do you have telephone based customer service experience? Our successful client, with offices based in Huntingdon, is seeking a Customer Service Advisor to join them on a permanent full time basis working 8am - 4.15pm /...


  • Peterborough, Peterborough, United Kingdom RH COMMERCIAL VEHICLES Full time

    **Customer Service Representative - Peterborough- £25,000 a year, depending on experience**Want to be part of an award-winning team that offers great hours, development opportunities, bonus and wellness schemes, and fantastic company events?Why not become a Customer Service Representative at RH Commercial Vehicles?What's in it for you?- £25,000 a year...


  • Peterborough, Peterborough, United Kingdom Reliant Resourcing Ltd Full time

    We are currently seeking a Customer Service Representative to join our Client's friendly and professional team. The ideal candidate will be responsible for providing exceptional customer service and support to all stakeholders. This role requires a positive, can-do attitude, the ability to take accountabillty, as well as excellent communication skills.What...