Urgent Treatment Centre Receptionist
1 week ago
Are you able to focus on tasks in busy environments? Are you ready for a challenging yet rewarding role within the NHS?
Duties will include booking in patients presenting to UTC by utilising hospital systems such as Maxims and Oceano in order to contribute to the effective delivery of patient care.
Previous experience of working within a healthcare environment / clinical setting, and previous experience of using healthcare IT systems would also be desirable.
To provide an efficient reception service to patients and all visitors arriving at the Urgent Treatment Centre, West Cornwall Hospital.
To register patients accurately, using the appropriate RCHT systems.
To act as an intermediary between patients, relatives, nursing and medical staff in the UTC.
Provision of a comprehensive and effective administrative service to support the smooth and efficient running of the team, which is part of the high quality service delivered within the Urgent Treatment Centre.
The Royal Cornwall Hospitals Trust is a non-smoking organisation.
Smoking will not be permitted on any of the sites by staff in trust uniform and/or wearing a trust identification badge in any location, in vehicles owned or leased by the Trust or in the homes (including gardens) of any patients visited at home.
The applicant for this position must be able to communicate effectively and respectfully at all times with both patients and colleagues.
Team work is an essential part of this role, as it is across the entire Urgent Treatment Centre and across the trust as a whole.
Our staff matter to us and we recognise that a friendly environment helps our colleagues to work to their best ability.
Communication is a key part of the role, being able to discuss your workload and relay information to other colleagues is also vital.
The successful applicant needs to have high levels of accuracy while under pressure. Keeping your team members informed allows patient care to flow smoothly and efficiently, ensuring patients received quality care.-
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