General Manager

1 week ago


Bath, Bath and North East Somerset, United Kingdom Alchemy Global Talent Solutions Full time

Our Client is a well-established removals firm seeking an experienced General Manager to oversee all aspects of operations, including full control of staff, profit and loss (P&L) responsibility, and strategic direction.

The successful candidate will play a critical role in ensuring the achievement of budgeted revenue and profit targets, providing leadership and guidance to develop an effective management team, and maintaining the highest levels of service that align with the company's policies and procedures.

This role does not include a company car but offers a competitive salary and the opportunity to lead one of the industry's respected removals companies.


General Manager Responsibilities:

nOversee the achievement of budgeted revenue and profit targets, ensuring operational efficiency and financial health.nProvide leadership and guidance to nurture an effective and stable management team, aiming for the achievement of business objectives.nRegularly monitor service levels, ensuring all operational activities adhere to company policies and procedures.nManage company assets to conform to company standards, overseeing capital expenditure and funds flow budgets.nEstablish and maintain strong relationships with both potential and existing customers to secure continued and increased business.nInnovate and improve operational methods and controls to enhance service levels and cost-effectiveness.nLead market penetration strategies to ensure the company's growth and future success.nStructure the company effectively to meet objectives economically and efficiently.nUphold the company's service reputation and promote its image to customers, shareholders, and the community positively.nEnsure the recruitment, retention, and development of high-quality staff to meet business goals.nMonitor performance against annual budgets, addressing customer service issues as required.nMaintain strong relationships with major clients and lead efforts in securing new corporate clients.nProduce regular reports on revenue, profit, and cash targets.nAttend industry and executive meetings, representing the company at a high level.nOversee the preparation and proposition of major contracts and the day-to-day management of staff.nEnsure resources are fully utilised and managed efficiently.nSubmit annual budget documents, forecasts, and monthly reports.nUndertake any other duties as assigned by the company.


General Manager Requirements:

nProven experience in a general management role, preferably within the removals, logistics, or similar industry.nStrong financial acumen with experience managing P&L.nDemonstrable leadership skills with the ability to inspire and motivate a diverse team.nExcellent communication and interpersonal abilities, with a knack for building strong customer and staff relationships.nStrategic thinker with the ability to drive business growth and operational efficiency.nA bachelor's degree in business administration, Management, or a related field.

A master's degree or professional certification would be advantageous.nFamiliarity with industry standards and regulations.nAbility to manage multiple priorities and adapt to changing environments.nCommitment to high-quality service and integrity in practice.

This role offers an exceptional opportunity to grow your career with a leading organization in the removals industry.

The successful candidate will be rewarded with a highly competitive salary and benefits package, reflecting the importance and responsibilities of the role.


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