Programme Lead

1 week ago

London, Greater London, United Kingdom Financial Times Full time

About Us


The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe.

It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do.

FT people come from all kinds of backgrounds, work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking.

Those willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them.

Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them.

It's a job that's never mattered more and a career that can take you anywhere you want to go.

Our commitment to diversity and inclusion in the workplace


At the FT, we aim for employees across all regions to have a voice so that diverse perspectives are heard and valued.

We believe that a supportive workplace is one where employees feel they can be themselves at work and have the flexibility they need to meet their personal needs.

We'll continue to remove barriers for all, and in particular, barriers facing employees from underrepresented groups.

The role


As an FT Group Programme Lead you will operate with a cross departmental and platform agnostic focus working across some of our most complex and challenging connected commercial (advertising, research, thought leadership and events) campaigns.

You will ensure a joined up process from RFP through to delivery for campaigns regardless of the revenue destination, working across multiple departments to provide the very best outcome for clients as well as seamless internal process and delivery.


You will:

  • Educate and guide teams through our integrated project delivery process.
  • You will have a deep understanding of how integrated campaigns (FT Connect) are delivered effectively at scale and within the agreed budget, ensuring client delight at every step
  • Drive for efficiency in how work is adapted and delivered. Advocate for the capabilities that should be executed within each team, while also using your creative and practical experience to help ensure the very best outcome for every client.
  • Use your experience and gravitas to influence at all levels both internally and with the client

Main duties and responsibilities:

  • Lead role on accounts from presale to execution and delivery ensuring that project milestones are achieved working with colleagues across the FT Group
  • Coordinate all internal FT Group stakeholders across each Programme
  • Client Management act as the daytoday client contact; provide status updates, lead meetings, proactively address client needs and exceed project expectations acting as the client's internal representative often allocating work or responsibilities accordingly
  • Proactively anticipate internal and external challenges and collaborate with all relevant departments to find solutions
  • Actively lead communication and project delivery timelines, oversee projects and keep work moving forward while ensuring it is onbrand and onstrategy and meets all deadlines
  • Manage all client communications ranging from weekly performance meetings to quarterly business reviews
  • Be flexible and adaptive to new technologies and requirements as the team's activities evolve into new spaces.
  • Work closely and collaboratively with internal teams: Sales/ Account Managers, Business Development, Project Management, Performance Marketing, Creative Strategy, FT Studio, FT Live, FT Longitude and other FT Group/Nikkei companies to ensure projects are executed on time and to client's expectations

Delivery Management

  • Connect key capabilities together to solve problems and move work forward flawlessly and with immaculate internal and external communications
  • Work closely with internal teams to ensure seamless execution of creative, content development, media plans, social media, production, and platform activation across participating regions
  • Develop and maintain comprehensive project plans, timelines, ensuring key stakeholders are consulted and informed of progress.
  • Implement and share project management best practices, tools, and methodologies to enhance efficiency, and communication and manage risk.
  • Proactively identify and resolve potential roadblocks or issues that may impact programme delivery.

Key Skills and Experience:

  • At least six years or equivalent experience managing clients and creative projects with integrated components
  • A selfstarter, entrepreneurial individual, able to demonstrate past success in managing innovative projects that meet client needs and generate strong profit.
  • A strong background in agency, publishers or media is preferred
  • Holistic and proactive approach to project management, pr

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