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Branch Customer Apprentice

3 months ago

Barnstaple, Devon, United Kingdom Travis Perkins plc group Full time

Are you looking to kick start your career or grow your career in a different industry? Keen to work for one of Britain's Top Employers? If you're passionate about customer service, teamwork and sales and want the opportunity to earn whilst you train for a nationally recognised qualification, we want to hear from you

Travis Perkins plc.


Your primary role will be to work in our Barnstaple branch (EX31 2AS), serving customers over the counter, answering the phones, keeping the shop floor clean, safe and tidy, and building brilliant relationships with our customers, most of whom you'll see regularly.

You will also be working within our outside Yard assisting with larger supplies and materials. Please note this will include some heavy lifting.

On Top of that you will gain a Level 2 qualification over a 12 month period and gain potential to strive and progress

What's in it for you?- 22 days holiday plus bank holidays.- Discounts across retailers and restaurants with My Perks.- Access to health and well being advice and support.- Company Pension Scheme- Learning and Earning- Career progression within the Travis Perkins plc Group

  • No weekend work and you don't need to work on Bank Holidays either

How will we support you?
Right from the start of your career with us, you'll be supported in your development.

You'll join our Certificate in Merchanting Programme, a 12 month Apprenticeship that will give you the tools to be successful in your role.

Over the length of your apprenticeship programme, you'll explore:

Our safety culture within branch- The products we sell and the services we provide- What makes us different and keeps us as the number one choice for our valued customer base

This role is 80% work base and 20% learning which is all completed within the working hours No cutting into your social time


Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance.

We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us.

Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship.

And it doesn't have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom.


Are you someone who:

  • Knows what great customer service looks like, and how to provide it.
  • Is able to build relationships with people at all levels and enjoys working within a sales environment
  • Loves to learn, develop and expand their knowledge
  • Is comfortable working with technology and keen to be a part of Travis Perkins' digital transformation

A bit more about us
You may not know much about Travis Perkins, but if you look a bit closer you might be surprised.

Despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company.

We pride ourselves on being a great place to work that's why we have been voted one of the UK's Top Employers every year since 2010.We're driving to become a truly inclusive employer.

We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.


You be you, it makes us, us.
**#CVL #TJ #MR