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Office Administrator
3 months ago
Working as part of a busy office team, the job will include dealing with customer enquiries and ensuring all customer orders are inputted correctly.
This also includes routinely checking customers' orders and setting up new customers onto ordering systems.What you will be doing:
- Ensure that all customer orders are input into our software, whilst also using Excel check sheets
- Proofread product orders, reporting any anomalies and taking corrective actions
- Liaising with customers as well as across inhouse teams to ensure consistency, accuracy and quality of orders
- Perform checks on paperwork for production, ensuring that labels are completed as required
- Ensure that deadlines are met, from receipt of order to production
- Assist our reception team with answering the telephone and receiving visitors, where required
About You:
- Previous experience of working in sales or an administration position
- Ability to plan and prioritise work to meet strict deadlines
- Ability to work on an individual basis and within a team
- Prior experience of dealing with customers on the phone
- Confidence in using Microsoft products, in particular excel spreadsheets
- Experience of using CRMs/ online ordering systems is also an advantage
- Ability to report activity in clear, concise terms
Job Types:
Full-time, Permanent
Salary:
£25,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Work Location:
In person