Experienced Clinical Coder

2 weeks ago


Chesterfield, Derbyshire, United Kingdom Inspire Health Full time

Definition of Role
The main duties of the job are scanning of letters and coding of documents electronically.

In addition to these duties you will also provide administrative support to the whole practice team as required in line with the needs of the practice.

Ensuring practice information/databases are maintained to a high standard.

  • Workflow Optimisation
Accurately clinically coding data on SystmOne into the patient record

Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action

Scanning patient related documentation and attaching scanned documents to patients' healthcare records

Inputting data into patients' healthcare records as necessary

Supporting all clinical staff with general administrative tasks as requested

  • Practice Administration
Processing of results, correspondence, notifications, and tasks as per Practice Policy.

Offer general assistance to the practice team, patients, and visitors to the practice, either in person or over the telephone


Ensure communication to and from patients, other members of the primary health care team and external agencies are processed accurately and within the necessary timescales.

Receive and direct patients courteously and efficiently so that they can access the appropriate service or healthcare professional without difficulty

Taking messages and passing on information.

Filing and retrieving paperwork.

Computer data entry / data allocation and collation; processing and recording information in accordance with practice procedures including (but not exhaustive) read codes, recall letters and scanning.


  • Reception Duties
Ensure efficiency and effectiveness of the appointment system.

Ensure provision is made for patients requiring 'urgent consultation.

Explain the practice arrangements and formal requirements to new patients and those requiring temporary cover. Complete all relevant procedures.

Respond to all queries and requests for assistance from patients and other visitors.

Ensure requests for prescriptions are actioned, where possible, within 48 hours.

Action requests for ambulance transportation and record as per current protocols.

To act as chaperone as requested.

  • Management of Appointment Systems
Ensure total familiarity with all the appointment systems including regular and incidental variations.

Use practice protocols to navigate and signpost patients with ease.

Book appointments and action patient re-calls and reviews.

Monitor the effectiveness of the system and report any problems.

  • Medical Records
Ensure correspondence, reports, results etc. are passed to the appropriate person/filed in correct record/entered on electronic record.

Always ensure utmost accuracy when accessing/entering information into patient electronic record.

Retrieve or file paper file records as required ensuring an accurate and tidy filing system.

  • Telephone System
Receive incoming calls in a polite and efficient manner.

Take accurate and necessary details by phone.

Divert calls and take messages as required.

Inform patients regarding results and other medical enquiries.

To keep the caller informed of action, e.g. being placed on hold.

  • Security
Take steps to ensure the security of the surgery, staff and patients.

Ensure premises are left secure and safe at the end of the working day.

Any other relevant duties as directed.

  • Special Requirements of the Post
An understanding, acceptance, and adherence to the need for strict confidentiality, as per the Caldicott Guidelines.

An ability to use own judgement, resourcefulness, and common sense to respond to patients enquiries, requests and needs. Excellent communication skills. A willingness for personal development in line with practice requirements.

The job description will from time to time be reviewed in consultation with the job holder.

Job Types:
Full-time, Permanent

Salary:
From £21,299.37 per year

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Chesterfield: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (required)

Work Location:
In person

Application deadline: 30/07/2023

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