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Experienced Clinical Coder
2 weeks ago
Definition of Role
The main duties of the job are scanning of letters and coding of documents electronically.
In addition to these duties you will also provide administrative support to the whole practice team as required in line with the needs of the practice.
Ensuring practice information/databases are maintained to a high standard.- Workflow Optimisation
Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action
Scanning patient related documentation and attaching scanned documents to patients' healthcare records
Inputting data into patients' healthcare records as necessary
Supporting all clinical staff with general administrative tasks as requested
- Practice Administration
Offer general assistance to the practice team, patients, and visitors to the practice, either in person or over the telephone
Ensure communication to and from patients, other members of the primary health care team and external agencies are processed accurately and within the necessary timescales.
Taking messages and passing on information.
Filing and retrieving paperwork.
Computer data entry / data allocation and collation; processing and recording information in accordance with practice procedures including (but not exhaustive) read codes, recall letters and scanning.
- Reception Duties
Ensure provision is made for patients requiring 'urgent consultation.
Explain the practice arrangements and formal requirements to new patients and those requiring temporary cover. Complete all relevant procedures.
Respond to all queries and requests for assistance from patients and other visitors.
Ensure requests for prescriptions are actioned, where possible, within 48 hours.
Action requests for ambulance transportation and record as per current protocols.
To act as chaperone as requested.
- Management of Appointment Systems
Use practice protocols to navigate and signpost patients with ease.
Book appointments and action patient re-calls and reviews.
Monitor the effectiveness of the system and report any problems.
- Medical Records
Always ensure utmost accuracy when accessing/entering information into patient electronic record.
Retrieve or file paper file records as required ensuring an accurate and tidy filing system.
- Telephone System
Take accurate and necessary details by phone.
Divert calls and take messages as required.
Inform patients regarding results and other medical enquiries.
To keep the caller informed of action, e.g. being placed on hold.
- Security
Ensure premises are left secure and safe at the end of the working day.
Any other relevant duties as directed.
- Special Requirements of the Post
An ability to use own judgement, resourcefulness, and common sense to respond to patients enquiries, requests and needs. Excellent communication skills. A willingness for personal development in line with practice requirements.
The job description will from time to time be reviewed in consultation with the job holder.
Job Types:
Full-time, Permanent
Salary:
From £21,299.37 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Chesterfield: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Work Location:
In person
Application deadline: 30/07/2023
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